Restaurant Server PM

The Palms Hotel and Spa, located in the vibrant city of Miami Beach, is a distinguished independent luxury beach resort dedicated to wellness, sustainability, and delivering personalized service to every guest. Boasting 247 impeccably designed guest rooms and suites, the property is nestled amidst an extensive tropical garden and pool area featuring a lively Tiki Bar. Guests can also enjoy a spacious beach concession alongside over 8,000 square feet of versatile indoor and outdoor meeting spaces ideal for both social and corporate gatherings. The signature restaurant, Essensia Restaurant and Bar, elevates dining with an all-natural menu that emphasizes locally and sustainably sourced ingredients, ensuring an exceptional culinary experience rooted in healthful and eco-conscious choices. Complementing the dining experience, The Palms AVEDA Spa offers holistic treatments inspired by ancient Ayurvedic philosophies, crafted to provide highly personalized wellness experiences.

As a proud member of Preferred Hotels and Resorts and Beyond Green, The Palms Hotel and Spa has proudly sustained independent family ownership by a European family for over 25 years. Renowned as Miami Beach’s premier destination for wellness and relaxation, the resort stands as a pioneer in sustainable hotel operations, wedding services, healthful dining, and all-natural spa treatments. The establishment’s continuous accolades and awards reaffirm its commitment to excellence, guest satisfaction, and environmental responsibility. Working at The Palms offers employees a stable and supportive professional environment where teamwork and growth are highly valued.

The Restaurant Server role at The Palms Hotel and Spa is central to crafting memorable dining experiences through exceptional food and beverage service. This position requires accurately, efficiently, and courteously serving food and beverages that meet the high standards set by the resort. The server engages with guests by greeting them promptly, presenting menus and specials, answering questions about the menu, including allergens and beverage selections, and efficiently entering orders into the POS system. Coordination with the kitchen and bar is essential to ensure timely delivery and accuracy of orders. Throughout the dining experience, the server provides attentive and friendly service, manages guest checks, and upholds the standards for wine service. Responsibilities also include maintaining cleanliness, assisting with take-out orders, seating, and promoting daily specials.

Beyond customer service, the Restaurant Server plays a vital role in maintaining compliance with health, sanitation, food safety, and fire and security protocols. Active participation in ongoing training and meetings ensures adherence to The Palms’ sustainability guidelines as part of its Inspired by Nature Program. This role demands physical stamina with requirements such as standing and walking continuously, lifting and carrying up to 50 pounds, and working flexible hours including nights, weekends, and holidays. Ideal candidates possess excellent communication and multitasking skills, familiarity with wine and beverage service, and an ability to thrive in a multicultural team environment. Prior experience in upscale dining or resort settings is preferred, alongside certifications in food handling and alcohol service if applicable.

Joining The Palms Hotel and Spa means becoming part of a family-oriented, award-winning resort that prioritizes wellness, sustainability, and delivering unparalleled guest service. This full-time position promises not only a rewarding career path but also the opportunity to work in a professional setting where personal and professional growth is nurtured. Candidates who are passionate about hospitality, committed to excellence, and eager to contribute to a renowned luxury resort are encouraged to apply and embrace the unique culture and values embodied by The Palms.