Restaurant Server-Outlet 101-1

Sonesta International Hotels is recognized as the 8th largest hotel company in the United States and is experiencing rapid growth. With a diverse portfolio that includes full-service and focused hotels situated in major cities, Sonesta has positioned itself as a prominent player in the hospitality industry. Their portfolio encompasses owned, managed, and franchised properties, enabling the company to be present in numerous locations globally. Driven by the human side of hospitality, Sonesta prides itself on delivering service with passion, loyalty with purpose, and crafting experiences that genuinely connect with guests. This commitment to excellence has cemented Sonesta as a preferred choice for travelers seeking quality and value, offering over 1000 properties across eight countries and continuing to expand.

The role of a Food & Beverage Server at Sonesta International Hotels is a critical part of the guest experience, ensuring that guests receive outstanding service from the moment they enter the dining area until their departure. This role involves taking food and beverage orders from guests, retrieving and serving alcoholic and non-alcoholic beverages as per hotel standards, and efficiently handling payment transactions. The Food & Beverage Server is expected to possess comprehensive knowledge of the restaurant's layout, including table, seat, and station numbers, as well as operational aspects such as hours, dress codes, and seating capacities. In addition, servers must be well-versed in liquor brands, beer, non-alcoholic beverage selections, and have a thorough understanding of wines and champagnes offered by the hotel.

Ultimately, the position demands expertise in menu items, including their preparation methods, major ingredients, and presentation standards to ensure quality and customer satisfaction. Servers play a key role in maintaining the cleanliness and organization of the dining area, handling opening and closing duties, and supporting the operations team to provide seamless service. Skillful communication, guest relations, and the ability to anticipate patrons' needs round out the responsibilities. Sonesta values team members who are dedicated to maintaining hospitality excellence, supporting guest satisfaction through attentiveness and professionalism.

This position offers competitive base pay ranging from $14.00 to $16.00 hourly, depending on knowledge, skills, and experience. Sonesta encourages applicants to submit a complete job application with a resume for consideration. Working at Sonesta International Hotels means joining a dynamic company committed to fostering a thriving work environment and providing employees with industry-leading benefits.

The Food & Beverage Server role offers a unique opportunity to develop professionally within a vibrant company that embraces diversity and inclusion, promoting a culture where all employees are respected and valued for their contributions. As a part of the Sonesta team, employees participate in ongoing training, menu tastings, and department meetings to stay current with service standards and continually enhance guest experiences. The role also requires flexibility to work in other hotel areas when needed, supporting operational needs beyond the immediate scope of food and beverage service.

In summary, this role is an excellent fit for individuals passionate about hospitality, detail-oriented, knowledgeable about food and beverage service standards, and committed to delivering superior guest experiences consistently. Sonesta International Hotels offers a welcoming environment where employees can thrive professionally while contributing to the company’s goal of delivering exceptional service across a diverse range of properties worldwide.