Restaurant Server - Marriott University of Dayton / Dayton OH $11.00 plus tips

Concord Hospitality is a distinguished hospitality company known for its dedication to creating memorable experiences within the hotel and restaurant industry. With a firm foundation built on five core values—Quality, Integrity, Community, Profitability, and Fun—Concord Hospitality has established a thriving company culture that values its employees and emphasizes mutual respect. The company operates various hotel food service outlets, where guest satisfaction is the highest priority, and associates are empowered to deliver exceptional service in a friendly and engaging environment.

As a Hotel Restaurant Server PM, you will play a pivotal role in shaping the guest experience during the evening hours. This position offers a competitive wage of $11.00 per hour plus tips, making it an attractive opportunity for those passionate about hospitality and service. This role is ideal for individuals who enjoy interacting with guests, possess a cheerful personality, and demonstrate a high level of responsibility. Working in the food service outlets within a hotel setting, you have the unique opportunity to be one of the first or last points of contact for guests each day—setting the tone for their overall experience.

The responsibilities of the Server PM position go beyond just taking orders and serving food. You will be involved in preparing hot and cold beverages, food preparation based on par sheets, bussing tables, washing dishes, bartending, performing barista duties, and handling cash transactions. Your shift will rotate between serving and counter/barista duties, providing a dynamic work environment. Being proactive and responsive to guest needs is critical, as is maintaining a clean and organized workspace and adhering to the company's operational policies and procedures to ensure safety and security.

Concord Hospitality promotes a culture that values continuous learning and development. Employees have access to various training resources, including classroom training, an online Learning Management System (LMS), and education assistance programs through the University of Phoenix. These initiatives allow associates to enhance their hospitality skills and pursue relevant academic courses at a discounted tuition rate. The company also offers a comprehensive benefits package to full-time employees, which includes multiple medical plan options, prescription discounts, vision and dental coverage, a 401K retirement program with company contributions, group life insurance, and short and long-term disability programs. Other perks include a Verizon Wireless Discount, saving employees up to 18% on their monthly bills.

In this role, you will be expected to maintain a calm demeanor in high-volume situations, make decisions to ensure 100% guest satisfaction, and assist management in identifying and resolving issues. You will be required to comply with dress code standards and maintain consistent attendance and punctuality. Concord Hospitality's associate-first philosophy fosters a supportive workplace where employees are recognized and given opportunities to grow within the company.

Joining Concord means becoming part of a team that not only delivers outstanding hospitality but also prioritizes associate well-being and community engagement. If you are driven by a passion to serve, have a winning personality, and seek a position where you can develop your skills and enjoy a positive work environment, the Hotel Restaurant Server PM role at Concord Hospitality is an excellent fit.