Restaurant Server - Marketplace Café - Pentagon City

Nordstrom, Inc. is a leading fashion retailer known for its emphasis on customer service and quality merchandise. Established as a premier department store chain in the United States, Nordstrom combines a rich heritage with a modern approach to retail. With an extensive selection of apparel, accessories, and home decor, Nordstrom prides itself on creating an exceptional shopping experience for every customer. The company fosters a culture that values diversity, innovation, and professional growth, making it a sought-after employer in the retail industry.

This job opening is for a Restaurant Server position within Nordstrom's hospitality services, where the focus goes beyond retail to offer dining experiences that match the company’s high standards. The role is hourly, with a pay rate of $17.95 per hour and potential eligibility for performance-based incentives or bonuses. The position also includes a comprehensive benefits package featuring 401k retirement savings, medical and dental insurance, life and disability coverage, paid time off, holidays, and employee discounts. These benefits reflect Nordstrom's commitment to supporting its employees both inside and outside of work.

As a Restaurant Server, you will be the face of the dining area, instrumental in delivering outstanding customer service and creating a welcoming environment for guests. Your responsibilities include sharing your knowledge and enthusiasm about the menu and products, understanding and anticipating customers' needs, and making appropriate suggestions to enhance their dining experience. Supporting various areas of the restaurant, from answering telephones to processing financial transactions, requires flexibility and teamwork. Given the fast-paced nature of the hospitality environment, being able to communicate clearly and professionally with customers and coworkers is essential to thrive in this position.

This role demands an individual who is self-motivated, highly committed to quality service, and able to maintain focus in busy settings. Candidates should be adaptable, work well under pressure, and have prior experience in the food service or hospitality sectors. A food handler’s card is required where applicable by local and state regulations, and having more than one year of relevant experience is preferred. The job requires a flexible schedule to accommodate various shifts.

Nordstrom values the contributions of their employees and provides a collaborative work environment where staff can grow and develop their skills. Employees are encouraged to engage fully with the company’s customer-centric philosophy and contribute to the exceptional standards that Nordstrom is known for. As part of Nordstrom's team, you can expect ongoing support and resources, including employee assistance programs and opportunities to advance within the company.

This job description highlights the primary duties, qualifications, and requirements associated with the Restaurant Server role but may not encompass all tasks or responsibilities. Additional duties, qualifications, and requirements could be assigned as needed. Nordstrom also complies with various legal requirements and offers accommodations for applicants and employees with disabilities as mandated by law. The company ensures fair treatment of applicants, including those with criminal histories, in compliance with specific municipal and state ordinances.

Overall, the Restaurant Server role at Nordstrom represents a unique opportunity to be part of a distinguished retail and hospitality establishment that values quality, service excellence, and employee well-being. If you are passionate about hospitality and eager to contribute to an exceptional dining experience, this position offers a rewarding career path with competitive pay and robust benefits.