Restaurant Server - Marketplace Café - Brea Mall

Nordstrom, Inc. is a leading fashion specialty retailer renowned for its commitment to excellent customer service and high-quality products. Established with a strong heritage in retail, Nordstrom operates numerous stores across the United States, offering a wide selection of clothing, shoes, accessories, and beauty products. The company is recognized not only for its premium merchandise but also for fostering a supportive and engaging work environment that values diversity and inclusion. Nordstrom’s dedication to employee well-being is reflected through various comprehensive benefits designed to support its workforce and their families.

The position of Restaurant Server at Nordstrom represents a pivotal role within the food service division, focused on delivering an exceptional dining experience to customers. Ideal candidates for this role are self-motivated individuals passionate about hospitality and dedicated to providing outstanding customer service every day. This role involves interacting directly with guests by sharing knowledge and enthusiasm about the restaurant’s menu and products, understanding and anticipating customer needs, and suggesting additional items when appropriate in order to enhance the overall dining experience.

A typical day as a Restaurant Server involves multiple customer-facing responsibilities, such as taking orders, delivering food and beverages, and ensuring guests feel comfortable and valued throughout their visit. Servers are also expected to support other restaurant operations by handling telephone inquiries and assisting with financial transactions, which requires good communication and multitasking skills. Flexibility and adaptability are key, as servers often work in fast-paced environments requiring quick and efficient service without compromising quality.

Candidates with prior experience in food service or hospitality, preferably at least one year, will find themselves well-prepared to excel in this role. The ability to communicate clearly and professionally with both customers and coworkers is essential, as is the capacity to thrive under pressure while maintaining a positive attitude. Additionally, a flexible schedule and possession of a food handler’s card (when required by local and state regulations) are necessary to meet the operational demands of the restaurant.

Nordstrom offers this position on an hourly pay basis, with a rate of $18.60 per hour. Employees enjoy a supportive work atmosphere and access to a comprehensive suite of benefits which cover medical, vision, dental, retirement, life insurance, disability, merchandise discounts, paid time off, and employee assistance programs. Performance-based incentives and bonuses may also be available, emphasizing Nordstrom’s commitment to rewarding hard work and dedication.

Overall, the Restaurant Server role at Nordstrom provides an excellent opportunity for individuals who are passionate about hospitality and customer service to join a prestigious company that values its employees and promotes career growth. Employees in this role contribute directly to the memorable dining experiences that Nordstrom strives to offer every guest, ensuring loyalty and satisfaction through attentiveness and professionalism. This position invites individuals who are eager to be part of a dynamic team and committed to upholding high standards of customer engagement and operational efficiency.