Restaurant Server Lead - Perch FT

The Restaurant Server Lead role is a vital position within the Food and Beverage team of a respected restaurant establishment focused on delivering outstanding dining experiences for all Guests. This dynamic company values each team member as an ambassador and expects them to take personal ownership of their responsibilities to ensure operational excellence and exceptional hospitality. As a Restaurant Server Lead, you will not only engage in taking orders and serving food and beverages but also closely monitor the Guests' dining journey to guarantee a flawless and enjoyable experience.

This restaurant is dedicated to providing an environment where both Guests and employees feel valued, respected, and motivated. The establishment prides itself on maintaining high standards of gracious hospitality, professional service, and seamless communication among team members and Guests alike. Being part of this team means embracing a culture of collaboration, integrity, and dedication to quality service.

In your role as a Restaurant Server Lead, you will be the face of the restaurant to many Guests, embodying positive and professional attitudes while anticipating and responding to Guests' needs thoughtfully. You will be responsible for greeting Guests promptly, accurately taking and recording food and beverage orders, and ensuring all items are delivered promptly and presented impeccably. Knowledge of menu ingredients, preparation methods, and specials is crucial to recommend options that meet Guests' preferences. Additionally, you will be tasked with evaluating Guests for signs of intoxication and managing delicate situations with tact to ensure a safe and welcoming atmosphere.

The Restaurant Server Lead will collaborate closely with the Host team and management, receiving station assignments, completing opening and closing duties, side work, and handling payment processes efficiently. Compliance with health and sanitation standards will be a fundamental part of your daily responsibilities. This role also demands strong communication skills, problem-solving abilities, and the capacity to work independently while maintaining business standards. Teamwork and effective interpersonal relationships are highly encouraged to foster a positive work environment where growth and development are promoted.

Overall, the Restaurant Server Lead position is ideal for individuals passionate about hospitality and those eager to contribute to a vibrant, service-oriented restaurant. The establishment offers a welcoming space where excellent service and mutual respect define the employee and Guest experience, making this opportunity both challenging and rewarding.