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Restaurant Server (Full Time) | Smoke & Mirrors

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $12.35
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Work Schedule

Standard Hours
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Tuition Assistance
Discounted hotel rates
Training and Development
Career advancement opportunities

Job Description

Concord Hospitality is a leading hospitality management company known for its commitment to quality, integrity, community, profitability, and fun. With a strong focus on providing outstanding customer service and premium accommodations, Concord Hospitality manages numerous hotels and lodgings across North America. The company prides itself on its "Associate First" culture, investing heavily in employee training, professional development, and creating a supportive workplace environment for all team members. Concord Hospitality promotes diversity and inclusion and strives to be recognized as a "Great Place to Work for All." The company offers its associates a comprehensive benefits package and opportunities for career advancement. This culture of excellence and support is reflected in the company’s mission and motto: "We Are Concord!" which represents pride in their workforce and commitment to service excellence.

We are currently hiring for the position of Restaurant Server. This full-time role pays $12.35 per hour plus tips, providing employees with the opportunity to earn competitive wages in a dynamic, fast-paced restaurant environment. The Restaurant Server position plays a crucial role in creating memorable dining experiences for guests by delivering attentive and friendly service. Servers are expected to maintain a high standard of professionalism, adhere to Concord Hospitality’s policies and standards as outlined in their handbooks, and work efficiently in a team-based setting.

As a Restaurant Server at Concord Hospitality, you will be responsible for preparing your assigned station, ensuring cleanliness and proper setup, and being fully equipped with necessary tools such as pens, side towels, and corkscrews. You will attend menu classes and tastings to gain in-depth knowledge of daily specials, beverages, wines, and food items, allowing you to confidently answer guest questions and make informed recommendations. The role requires active participation in the floor’s scatter system, working collaboratively with coworkers to provide excellent service across all tables, managing orders accurately and with attention to detail, and following proper procedures for food and beverage service. Your responsibilities also include maintaining tables throughout guests’ meals, ensuring timely bussing and resetting of tables after guests depart, and continually upholding hospitality standards to enhance guest satisfaction.

Joining Concord Hospitality means becoming part of a company that values work-life balance, personal development, and an inclusive work atmosphere. Full-time associates benefit from comprehensive healthcare options including medical, dental, and vision plans, life insurance, short-term and long-term disability coverage, 401K retirement savings plans, tuition assistance, discounted hotel stays at Concord-managed properties, as well as opportunities for ongoing training and career advancement. Concord Hospitality’s dedication to creating a positive workplace culture emphasizes not only hard work but also having fun and building a sense of community within the team. If you are passionate about providing exceptional customer service and want to grow your career in the hospitality industry, this Restaurant Server position offers an ideal opportunity to join a respected leader in hospitality management.

Job Requirements

  • Minimum age 18 years
  • ability to stand and walk for extended periods
  • availability to work various shifts including nights, weekends, and holidays
  • ability to carry trays and lift up to 25 pounds
  • good personal hygiene
  • positive attitude and professionalism
  • reliable transportation

Job Qualifications

  • High school diploma or equivalent preferred
  • prior restaurant or food service experience preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • customer service oriented
  • knowledge of food and beverage service
  • ability to work as part of a team
  • attention to detail

Job Duties

  • Report to work on time and in full uniform
  • carry out all reasonable requests by management which the associate is capable of performing
  • follow rules as found in the Concord Hospitality Handbooks
  • check assigned station prior to opening for cleanliness and proper setup
  • have necessary equipment to work including pen, side towel, corkscrew
  • attend menu class or tasting panel and be aware of daily specials, drinks, and menu items
  • be able to handle assigned floor station and participate in scatter system using teamwork
  • take guests orders properly pre-ring check using modifiers, seat number, tables
  • follow procedures for proper service of all food and beverage items
  • ensure tables are properly bussed during the meal and reset after guests leave

Job Criteria

Experience

Entry Level (1-2 years)


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