Restaurant Server FULL TIME

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $2.83
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Professional development opportunities

Job Description

Kimpton Hotels & Restaurants is a renowned boutique hotel and restaurant company that champions heartfelt, human connections as the cornerstone of exceptional hospitality. Founded in 1981 by visionary Bill Kimpton in San Francisco, the company set out to revolutionize the hospitality industry by rejecting impersonal and generic service models that often leave guests feeling disconnected. Instead, Kimpton sought to create a welcoming environment where genuine, personable interactions flourish. With a culture rooted in individuality, creativity, and self-leadership, Kimpton has built a reputation for offering unique, memorable experiences to guests and fostering an empowering workplace for its employees.

As a member of the Kimpton team, you will join a vibrant community that values diversity, creativity, and authenticity. The company celebrates and encourages employees to bring their full, true selves to work, creating a lively and dynamic atmosphere that is both empowering and engaging. The spirit of entrepreneurship and zest for life that started this company continues to guide its culture and operations today. Employees are not merely hired to perform tasks but to make meaningful contributions that positively impact guests, coworkers, owners, and the broader community.

The role being offered is that of a restaurant server, a critical position that directly supports the restaurant's mission to provide exceptional, personalized service to each guest. This hourly position offers an opportunity to engage with guests in a meaningful way, ensuring their dining experience is enjoyable and memorable. Servers at Kimpton are not only responsible for delivering prompt and courteous service but also serve as advocates for the restaurant, crafting personalized experiences that inspire guests to return.

In this role, you will have the chance to develop deep relationships with guests, demonstrating excellent knowledge of the menu, including food, wine, and beverage selections. You will handle guest orders through the POS system with accuracy and efficiency, prepare and serve meal accompaniments, and maintain cleanliness and safety in the restaurant environment. Additionally, you will assist team members and participate in various operational tasks such as setting and bussing tables, opening bottled wines, and supporting the overall flow and function of the restaurant.

Kimpton values employees who are proactive, flexible, and passionate about service. The work environment is fast-paced and dynamic, requiring the ability to prioritize multiple tasks and work collaboratively within a team. Flexibility in scheduling is essential, as shifts may include evenings, weekends, and holidays. The company is dedicated to fostering a culture of inclusivity and celebrates the diversity of experiences, backgrounds, and perspectives that each team member brings.

Compensation for this role starts at $2.83 per hour, with the total pay being influenced by a combination of factors such as education, experience, skills, performance, and business needs. Kimpton emphasizes that pay rates can vary and are subject to change based on various considerations. Importantly, beyond the tangible compensation, the role offers the fulfillment of contributing to a workplace that values human connections and individuality, making it a rewarding career choice for those passionate about hospitality and guest service.

Job Requirements

  • 1 year of experience in a similar or supportive role preferred
  • food handler and alcohol awareness certifications if applicable
  • able to prioritize multiple tasks in a dynamic environment
  • able to learn and present menu and allergy information
  • knowledge of or ability to learn POS system
  • able to calculate bills and handle credit cards and money properly
  • excellent communication and presentation skills
  • flexible schedule to work evenings, weekends, and holidays

Job Qualifications

  • One year of experience in a similar or supportive role is preferred
  • food handler and alcohol awareness certifications (if applicable)
  • able to prioritize multiple tasks in a dynamic environment
  • able to learn, retain, and present product, menu, and allergy information to guests
  • knowledge of or ability to learn the restaurant POS system
  • must be able to calculate the accurate bill amount and use proper credit card and money handling skills
  • excellent communication and presentation skills
  • passion for crafting and personalizing guest experiences
  • highly motivated and flexible with the ability to take initiative
  • flexible schedule, able to work evenings, weekends, and holidays

Job Duties

  • Provide guests with quality customer service by demonstrating excellent knowledge of all menu items
  • serve food and beverages to guests in a punctual, courteous, efficient and accurate manner
  • provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers
  • greet and welcome guests and promptly attend to tables
  • receive and take guest orders, process in POS system quickly and accurately
  • prepare and serve meal accompaniments to guests
  • learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge
  • ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management
  • perform sidework
  • open bottled wine for guests (wine service)
  • perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso)
  • assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed
  • attend all company and restaurant required trainings and meetings
  • maintain constant communication with support staff and management
  • take on responsibilities outside of this job post as needed

Job Criteria

Experience

Mid Level (3-7 years)


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