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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $2.83
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Kimpton Hotels & Restaurants is a renowned boutique hotel and restaurant company that champions heartfelt, human connections as the cornerstone of exceptional hospitality. Founded in 1981 by visionary Bill Kimpton in San Francisco, the company set out to revolutionize the hospitality industry by rejecting impersonal and generic service models that often leave guests feeling disconnected. Instead, Kimpton sought to create a welcoming environment where genuine, personable interactions flourish. With a culture rooted in individuality, creativity, and self-leadership, Kimpton has built a reputation for offering unique, memorable experiences to guests and fostering an empowering workplace for its employees.
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Job Requirements
- 1 year of experience in a similar or supportive role preferred
- food handler and alcohol awareness certifications if applicable
- able to prioritize multiple tasks in a dynamic environment
- able to learn and present menu and allergy information
- knowledge of or ability to learn POS system
- able to calculate bills and handle credit cards and money properly
- excellent communication and presentation skills
- flexible schedule to work evenings, weekends, and holidays
Job Qualifications
- One year of experience in a similar or supportive role is preferred
- food handler and alcohol awareness certifications (if applicable)
- able to prioritize multiple tasks in a dynamic environment
- able to learn, retain, and present product, menu, and allergy information to guests
- knowledge of or ability to learn the restaurant POS system
- must be able to calculate the accurate bill amount and use proper credit card and money handling skills
- excellent communication and presentation skills
- passion for crafting and personalizing guest experiences
- highly motivated and flexible with the ability to take initiative
- flexible schedule, able to work evenings, weekends, and holidays
Job Duties
- Provide guests with quality customer service by demonstrating excellent knowledge of all menu items
- serve food and beverages to guests in a punctual, courteous, efficient and accurate manner
- provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers
- greet and welcome guests and promptly attend to tables
- receive and take guest orders, process in POS system quickly and accurately
- prepare and serve meal accompaniments to guests
- learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge
- ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management
- perform sidework
- open bottled wine for guests (wine service)
- perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso)
- assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed
- attend all company and restaurant required trainings and meetings
- maintain constant communication with support staff and management
- take on responsibilities outside of this job post as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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