Restaurant Server - Fort Worth NM Cafe

Crowley, TX, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $18.07 - $27.11

Work Schedule

Flexible

Weekend Shifts

Benefits

employee discount

Dental Insurance

Health Insurance

Disability insurance

Opportunities for advancement

401(k)

Vision Insurance

Life insurance

Job Description

Neiman Marcus is a premier luxury retailer that prides itself on delivering an extraordinary shopping experience to its distinguished clientele. Established as a leader in the luxury retail space, Neiman Marcus offers a curated assortment of high-end products, alongside unparalleled services that cater to customers in pursuit of the extraordinary. With a rich heritage spanning generations, the company has cultivated a loyal customer base through exclusive events such as the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and innovative "Retail-tainment" initiatives that combine shopping with entertainment. Operating 36 stores across various markets, as well as robust digital platforms and remote selling services, Neiman Marcus is an integral part of Saks Global’s portfolio, a network of world-class luxury retailers and real estate assets.

The role of a Restaurant Server at Neiman Marcus is pivotal to maintaining the brand’s reputation for exceptional customer service. This position involves serving customers in a warm, professional, and accommodating manner consistent with the high standards synonymous with Neiman Marcus. As a server, you will be a key contributor to the dining experience, ensuring guests receive attentive and knowledgeable service that enhances their visit. The server uses an extensive knowledge of food and beverage offerings, including preparation methods, culinary terminology, and beverage pairings involving wine, beer, and spirits. They will manage multiple tasks with grace and efficiency within their assigned dining section, contributing to the seamless operation of the restaurant.

This role requires a dynamic individual who can interact graciously with guests, handle complex orders accurately, and maintain the highest hygiene and appearance standards to uphold the brand’s image. Servers participate actively in daily pre-shift meetings and adhere to strict accounting procedures related to sales transactions, including the proficient use of Point of Sale (POS) systems. Responsibilities also include maintaining cleanliness in the dining and workstation areas, managing physical tasks such as moving furniture, and coordinating schedule commitments considering business needs.

Neiman Marcus offers an excellent employment opportunity with hourly pay ranging from $18.07 to $27.11, commensurate with experience, location, and qualifications, and includes eligibility for bonus and long-term incentive compensation awards. Employees benefit from a comprehensive package including medical, dental, and vision insurance, 401(k) retirement plans, life insurance options, disability coverage, and other voluntary benefits tailored to individual needs. The company fosters a diverse and inclusive workplace and is committed to equal employment opportunities, offering reasonable accommodations to qualified applicants. This Server position provides a rewarding environment for career growth and development within a prestigious luxury retail organization that values excellence and customer satisfaction.

Job Requirements

High school diploma or GED preferred
Experience in serving food and beverage and following proper table service guidelines
Ability to work autonomously
Motivated and results-driven
Thorough knowledge of order of service and proper placement of table settings
Thorough knowledge of food including preparation and culinary terminology
Ability to interact graciously with the public and handle multiple duties at the same time
Exceptional customer service and problem-solving skills
Must be physically capable of standing, bending, climbing stairs, and lifting and carrying 35 pounds
Willingness to work a flexible schedule including evenings, weekends, and holidays

Job Qualifications

High school diploma or GED preferred
Experience in serving food and beverage and following proper table service guidelines
Ability to work autonomously
Motivated and results-driven
Thorough knowledge of order of service and proper placement of table settings such as china, glass, flatware, food, and beverage as indicated by the kitchen ticket and guidebook
Thorough knowledge of food including preparation and culinary terminology
Ability to interact graciously with the public and handle multiple duties at the same time
Exceptional customer service and problem-solving skills
Win together mentality
Physical ability to stand, bend, climb stairs, and lift and carry 35 pounds
Willingness to work a flexible schedule including evenings, weekends, and holidays

Job Duties

Serve assigned seating section of dining area in a professional and gracious manner
Utilize thorough knowledge of food including preparation and culinary terminology to provide detailed information to customers about menu items
Leverage knowledge of wine, beer, and spirits including technical and service procedures
Interact graciously with the public and handle multiple duties at the same time
Participate in daily pre-shift meeting
Adhere to established accounting procedures for all transactions including authorized methods of payment and maintain knowledge of the POS system
Execute pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
Fulfill duties involving lifting objects such as tables, chairs, highchairs
Clean and maintain restaurant and workstation
Maintain highest level of hygiene standards including clean, pressed uniform jacket and clothing, clean and professionally styled hair and nails
Exercise integrity with scheduling by punching in and out before and after every scheduled shift, follow established procedure for schedule and shift changes, take appropriate lunch breaks, and coordinate holiday, vacation, and time off with management considering restaurant needs