Restaurant Server – Entry Level

Job Overview

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Employment Type

Full-time
Part-time
diamond

Benefits

flexible schedule
Employee Discounts
Paid training
Opportunities for advancement
team environment
Health Insurance
Paid Time Off

Job Description

Dave & Buster's - Pittsburgh/North Hills is part of the nationally recognized Dave & Buster's brand known for its exciting combination of dining and entertainment. Established as a leading restaurant and entertainment venue, Dave & Buster's offers a unique experience that blends great food with interactive games and activities, making it a popular destination for families, friends, and groups seeking both fun and quality service in Pittsburgh, PA. The Pittsburgh/North Hills location upholds the company reputation by providing an engaging atmosphere where guests enjoy a vibrant dining environment paired with an extensive menu and an exciting array of arcade games and entertainment options. The restaurant prides itself on its dynamic team culture and commitment to excellent customer service, making it an ideal workplace for individuals passionate about hospitality and interactive guest service.

As a server at Dave & Buster's Pittsburgh/North Hills, you will play a critical role in delivering a memorable dining experience for every guest. Whether you are working full time or part time, your daily responsibilities will include answering guest questions about the menu with thorough knowledge, managing multiple tables efficiently, and supporting other front-of-house team members during your shift. A focus on personalized guest interaction is essential; you will need to anticipate guest needs, respond promptly and professionally to unique concerns, and recommend menu items with genuine enthusiasm and knowledge to enhance guest satisfaction. The role demands someone who thrives in a fast-paced environment and who can maintain a positive, friendly attitude throughout the shift. Serving at Dave & Buster's is not just about delivering food and drinks; it is about creating an enjoyable and seamless experience that encourages guests to return for both the cuisine and the entertainment options available.

This position offers a flexible opportunity for both full-time and part-time employment, making it suitable for students, professionals, and others seeking work in a lively, social environment. The server position provides valuable experience in hospitality, customer service, and teamwork, with a strong emphasis on problem-solving and effective communication skills. The restaurant creates a supportive environment where employees can grow their skills and advance their careers in the hospitality industry. By joining the team, you will become part of a well-known brand with growing locations and a dedicated approach to enhancing guest experiences through excellence in service and a passion for entertainment.

Job Requirements

  • high school diploma or equivalent
  • ability to work full time or part time
  • availability to work flexible hours including evenings and weekends
  • excellent communication skills
  • customer service experience preferred
  • ability to stand and walk for extended periods
  • positive attitude and teamwork skills

Job Qualifications

  • high school diploma or equivalent
  • previous experience in restaurant or customer service preferred
  • strong communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • friendly and outgoing personality
  • basic knowledge of menu items and ability to learn quickly
  • problem-solving skills and ability to handle unique situations calmly

Job Duties

  • answer menu questions and assist guests with selections
  • manage multiple tables efficiently
  • support front-of-house staff during shifts
  • provide personalized and attentive customer service
  • handle unique guest problems and resolve them promptly
  • make genuine menu item recommendations
  • create a memorable dining and entertainment experience for guests

Job Location

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