WOB Bar & Kitchen logo

Restaurant Server at WOB - Fayetteville

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.00 - $16.50
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Work Schedule

Flexible
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Benefits

Great Income through building sales/tips
flexible schedule
Fun work environment as a team
Meal Discount
Opportunity for advancement

Job Description

WOB Bar & Kitchen, also known as World of Beer, is a vibrant and dynamic restaurant and bar establishment renowned for its extensive selection of craft beers and quality food offerings. Situated in a lively atmosphere, WOB Bar & Kitchen caters to beer enthusiasts and food lovers alike, creating an inviting space for social gatherings, celebrations, and casual dining experiences. The company has built its reputation on delivering exceptional service, a welcoming environment, and a commitment to quality that ensures every guest enjoys a memorable visit. As part of a growing brand with multiple locations, WOB Bar & Kitchen focuses on fostering a team-oriented workplace where employees can thrive and grow professionally.

The role of a restaurant server at WOB Bar & Kitchen is essential to maintaining the company’s high standards of customer service and guest satisfaction. This position is geared toward individuals with a professional attitude, excellent customer service skills, and the ability to work efficiently in a fast-paced environment. Servers at WOB are responsible for providing a casual, friendly, and fun service style that aligns perfectly with the company’s culture and values. As a server, you will act as a key representative of WOB, helping guests explore the world of craft beer and complementing their dining experience through knowledgeable menu suggestions and attentive service. The work schedule is flexible to accommodate personal needs, and employees enjoy a supportive team environment that emphasizes positivity, fun, and collaborative success.

Server standards at WOB emphasize lifting customers’ spirits one glass at a time while maintaining a positive, upbeat demeanor. The restaurant values employees who take pride in delivering service paced to the customers’ needs and who actively engage guests as enthusiastic salespeople of the quality food and beverage offerings. This role offers great income potential through building sales and tips and provides career growth opportunities within the company. Additionally, WOB Bar & Kitchen supports its employees with benefits such as meal discounts and the ability to work in an enjoyable, team-focused atmosphere. Overall, the server position at WOB is ideal for individuals passionate about food, craft beer, and exceptional guest service, seeking both professional growth and a rewarding work environment.

Job Requirements

  • Ability to stand on your feet and navigate the WOB for the entirety of the shift
  • Ability to carry full food and drink trays
  • Ability to reach, bend, and lift 20 lbs
  • Ability to retain menu product knowledge and share that with customers
  • Ability to clearly communicate with customers and staff
  • Flexible schedule

Job Qualifications

  • Outgoing, friendly and high energy personality and demeanor
  • Friendly and accurate communication skills in handling customers in person and on the phone
  • Previous experience as a server or in a customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills for processing payments
  • Knowledge of food and beverage menus
  • Ability to stand and walk for extended periods of time
  • Ability to be a contributing member of the team in sales and job tasks
  • Any food or alcohol awareness certification as required within 30 days of hire
  • Warm and welcoming smile

Job Duties

  • Greet customers and escort them to their tables as needed
  • Present menus and answer questions about menu items
  • Suggest menu items to enhance the customer experience
  • Take food and drink orders from customers
  • Relay orders to the kitchen and ensure that they are prepared quickly and accurately
  • Serve food and beverages to customers in a timely manner
  • Check back with customers to ensure satisfaction and address any issues
  • Process payments and handle cash transactions
  • Maintain a clean and organized work area
  • Adhere to food safety and sanitation guidelines
  • Collaborate with team members to provide excellent customer service

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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