Restaurant Server (AM Shift Availability)

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive health insurance

wellness benefits

401(k) with Company Match

paid sick days

Paid holidays

Paid vacation

Pet insurance

Paid pet bereavement

Training and Development

Tuition Reimbursement

Free onsite parking

Discounted bus passes

Complimentary Meals

Community Volunteer Opportunities

Team member hotel rates

other discounts

perks

Job Description

Loews Vanderbilt Hotel in Nashville is a distinguished hotel that perfectly blends the charm of old Nashville with the vibrant energy of the modern city. Situated just minutes away from some of Nashville's most renowned attractions, this hotel offers guests an authentic taste of Southern hospitality coupled with contemporary luxury and comfort. The Loews Nashville Hotel at Vanderbilt Plaza is celebrated not only for its prime location and excellent amenities but also for its welcoming and friendly atmosphere. It has been recognized as one of the Top Workplaces for 2025, making it an exceptional environment for employees seeking career growth and enrichment in a culturally rich city. The hotel is deeply committed to creating a genuine Nashville experience that is soulfully inspired, providing guests and team members alike with an atmosphere of comfort, warmth, and professionalism.

The role of Food Server at Loews Vanderbilt Hotel is pivotal in delivering exceptional dining experiences to guests. As a Food Server, you will be responsible for maintaining an in-depth knowledge of menu offerings, including ingredients, preparation methods, presentation, and timing for each dish. Your role involves setting up your station with all necessary supplies, greeting guests in a warm and professional manner consistent with Loews standards, and suggestively selling menu items to enhance the dining experience. Accurate and prompt order taking using the POS terminal is essential, alongside coordinating meal preparation and delivery to ensure smooth service flow.

Monitoring the preparation of courses, inspecting food presentation, and serving food and beverages professionally are critical to guaranteeing guests receive a quality product. You will also anticipate guest needs, respond to requests, and ensure overall satisfaction during the meal. Handling guest checks, payments, end-of-shift reports, and performing side work duties as assigned by supervisors are also integral to this role. The Food Server position demands teamwork, excellent communication with guests and team members, and adherence to safety and cleanliness standards at all times. Working at Loews Vanderbilt Hotel offers employees competitive health and wellness benefits, 401(k) with company match, paid sick days, holidays, vacation, and comprehensive development opportunities, including training and tuition reimbursement. This role requires a flexible schedule, including weekends and holidays, and offers a stimulating work environment where passion for hospitality is celebrated.

Job Requirements

High school diploma or equivalent
One plus years experience as a food server in high volume upscale hotel or restaurant environment
Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
Flexibility to work weekends and holidays
Basic computer proficiency
Excellent interpersonal and communication skills
Commitment to guest satisfaction
Adherence to health and safety standards

Job Qualifications

One plus years experience as a food server in high volume upscale hotel or restaurant environment
Thorough knowledge of food terminology, food service techniques and sanitation standards
Exceptional guest service skills
Basic computer skills
Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
Ability to work flexible schedule including weekends and holidays

Job Duties

Maintain current knowledge of all menu offerings including ingredients, preparation method and time required, presentation and appearance
Set up assigned station with all required supplies, 'Mis en Place'
Greet guests in a polite professional manner according to Loews standards
Suggestively sell menu items to guests to enhance the dining experience
Record all aspects of guests order accurately and enter guest orders into POS terminal
Coordinate placement of order so timing of preparation and delivery flows consistently throughout meal
Monitor preparation of individual courses to ensure proper flow
Inspect presentation of all food items to ensure quality product delivery as ordered
Serve all food and beverage items professionally according to Loews standards
Monitor guests at all times, anticipate needs, respond to requests, ensure satisfaction
Prepare and present accurate, complete guest check
Collect monies or apply charges to guest account using POS terminal
Complete end of shift revenue report and cash deposit
Perform all side work duties as assigned by manager or supervisor
Promote and apply teamwork skills at all times
Notify appropriate individual promptly of problems or unusual matters
Comply with required safety regulations and procedures
Maintain cleanliness and excellent condition of equipment and work area
Comply with hotel standards, policies and rules
Recycle whenever possible
Comply with hotel uniform and grooming standards
Attend hotel meetings and training sessions
Execute emergency procedures in accordance with hotel standards
Remain current with hotel information and changes