Restaurant Server (AM Shift)

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

401(k) Plan

paid sick days

vacation

Paid holidays

Tuition Reimbursement

Pet insurance

Job Description

Loews Vanderbilt Hotel in Nashville offers guests an immersive experience that beautifully blends the old charm and vibrant new energy of this iconic city. Nestled minutes away from Nashville’s most renowned attractions, this hotel stands as a premier destination providing genuine Southern hospitality. Established under the umbrella of Loews Hotels & Co, a prestigious company founded in 1960, the hotel is part of a collection of iconic properties across the United States known for crafting exceptional travel and lodging experiences. Loews Vanderbilt Hotel exemplifies a commitment not only to high-quality guest service but also to fostering a welcoming, diverse environment for its team members. The hotel’s location on West End places it perfectly for visitors eager to explore the rich musical and cultural heritage Nashville is famous for, while still enjoying modern conveniences and luxury accommodations.

Joining the Loews Vanderbilt Hotel means becoming part of a team where growth and a sense of belonging are priorities. Employees benefit from a company culture that values individuality and the unique goals each team member brings to the table. The hotel offers a supportive environment encouraging personal and professional development within various departments, such as Culinary, Guest Services, Finance, and IT. The company is dedicated to inclusivity and makes it a daily focus to create a team member experience rooted in diversity across age, race, gender identity, veteran status, and more. This rewarding hospitality career offers opportunities to impact guests' stays positively, while providing a warm, motivating workplace. The position being offered is designed for those passionate about food service and delivering memorable dining experiences within a high-volume, upscale hotel setting. Team members in this role maintain expert knowledge of menu items, provide attentive and polite service, manage order accuracy and timing, and ensure every guest interaction upholds the esteemed Loews standards. The role requires a balance of skill, grace, and efficiency, ensuring that every meal is presented and served to perfection, while anticipating and accommodating guest needs throughout the dining experience.

The company’s commitment to employees extends well beyond the workplace with competing health and wellness benefits including health insurance, 401(k) plans with company match, paid sick days, vacations, holidays, and innovative benefits such as pet insurance and tuition reimbursement. Loews Vanderbilt Hotel was proudly named to the 2025 TopWorkplaces list, symbolizing its standing as an exemplary employer within the Nashville area. For those who thrive in a socially energetic and hospitable environment, this opportunity at the Loews Vanderbilt Hotel at Vanderbilt Plaza is both a career and lifestyle choice. You’ll be joining a team that is not only committed to excellence but also deeply connected to the soul of Nashville’s unique hospitality culture.

Job Requirements

high school diploma or equivalent
one plus years of experience in food service in upscale or high volume environment
knowledge of food service terminology and sanitation standards
outstanding customer service and communication skills
basic computer and POS system proficiency
physical ability to stand and walk for extended periods, stoop, bend and lift up to 35 pounds
availability to work flexible hours including weekends and holidays

Job Qualifications

one plus years experience as a food server in high volume upscale hotel or restaurant environment
thorough knowledge of food terminology, food service techniques and sanitation standards
exceptional guest service skills
basic computer skills
ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
ability to work flexible schedule including weekends and holidays

Job Duties

maintains current knowledge of all menu offerings including ingredients, preparation method and time required, presentation and appearance
sets up assigned station with all required supplies, mises en place
greets guests in a polite professional manner according to Loews standards
suggestively sells menu items to guests to enhance the dining experience
records all aspects of guests order accurately and enters guest orders into POS terminal
coordinates placement of order so that timing of preparation and delivery flows consistently throughout entire meal
monitors preparation of individual courses to ensure proper flow
inspects presentation of all food items to ensure quality product delivery
serves all food and beverage items professionally according to Loews standards
monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
prepares and presents accurate complete guest check
collects monies due or applies charges to guest account using POS terminal
completes end of shift revenue report and cash deposit
performs all side work duties as assigned
other duties as assigned
promotes and applies teamwork skills at all times
notifies appropriate individual promptly of problems and unusual matters
is polite, friendly and helpful to guests, management and team members
executes emergency procedures in accordance with hotel standards
complies with required safety regulations and procedures
attends appropriate hotel meetings and training
maintains cleanliness and excellent condition of equipment and work area
complies with hotel standards, policies and rules
recycles whenever possible
remains current with hotel information and changes
complies with hotel uniform and grooming standards