Job Overview
Employment Type
Full-time
Benefits
Competitive wages
Paid vacation after 6 months of employment
Paid sick time and holiday pay
Health and well-being benefits after 60 days of employment
401(k) with employer matching
Free onsite parking
Discounted bus passes
Complimentary Meals
discounted hotel stays
Career development programs
Tuition Reimbursement
Community Volunteer Opportunities
Job Description
Loews Nashville Hotel at Vanderbilt Plaza is a distinguished luxury hotel located in the heart of Nashville, Tennessee. Known for its vibrant blend of traditional Southern hospitality and modern amenities, this upscale hotel provides an inviting atmosphere for travelers seeking comfort, style, and an authentic Nashville experience. Situated just minutes away from some of the city’s most renowned attractions, including the iconic Vanderbilt University and celebrated music venues, the hotel stands as a perfect base for exploring the rich culture and energetic lifestyle that Nashville embodies. Loews Nashville Hotel prides itself on delivering exceptional service and an enriching guest experience... Show More
Job Requirements
- High school diploma or equivalent
- One plus years experience as a Food Server in a high volume, upscale hotel or restaurant environment
- Knowledge of food terminology and service techniques
- Strong guest service skills
- Basic computer proficiency
- Physical ability to stand, walk, stoop, bend and lift trays up to 35 pounds
- Flexibility to work weekends and holidays
- Ability to communicate effectively with guests and team members
- Commitment to uphold Loews hotel standards and policies
Job Qualifications
- One plus years experience as a Food Server in high volume, upscale hotel or restaurant environment
- Thorough knowledge of food terminology, food service techniques and sanitation standards
- Exceptional guest service skills
- Basic computer skills
- Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
- Ability to work flexible schedule including weekends and holidays
Job Duties
- Maintains current knowledge of all menu offerings including ingredients, preparation method, presentation and appearance
- Sets up assigned station with all required supplies including Mis en Place
- Greets guests in a polite professional manner according to Loews standards
- Suggestively sells menu items to enhance the dining experience
- Records all aspects of guests order accurately and enters guest orders into POS terminal
- Coordinates placement of order to ensure timing of preparation and delivery flows consistently
- Monitors preparation of individual courses for proper flow
- Inspects presentation of all food items to ensure quality product delivery
- Serves all food and beverage items professionally according to Loews standards
- Monitors guests at all times, anticipates needs, responds to requests and ensures satisfaction
- Prepares and presents accurate, complete guest check
- Collects monies due and/or applies charges to guest account using POS terminal
- Completes end of shift revenue report and cash deposit
- Performs all side work duties as assigned by manager or supervisor
- Other duties as assigned
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly of problems or unusual matters
- Is polite, friendly and helpful to guests, management and fellow team members
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Job Location
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