Job Overview

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Compensation

Hourly
Exact $15.00
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Work Schedule

Weekend Shifts
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Benefits

inclusive work environment
flexible schedule
Professional development opportunities
Employee Discounts
collaborative culture

Job Description

First Hospitality, established in 1985 and headquartered in Chicago, is a dynamic hotel development, investment, and management company committed to excellence and innovation in the hospitality industry. The company is renowned for its strategic vision to create value through forward-thinking approaches and a dedication to doing things differently. With a diverse portfolio and a focus on delivering outstanding guest experiences, First Hospitality emphasizes the importance of a high-performing workforce where every employee is valued and respected. The organization promotes an inclusive work environment marked by collaboration, flexibility, and fairness, reflecting its commitment as an Equal Opportunity Employer.\n\nThe Restaurant Server position at First Hospitality is vital to providing attentive, dynamic, and inspiring tableside service that aligns with the company's commitment to exceptional guest experiences. This role requires thorough knowledge of the food and beverage menus, including recommended offerings and pairings, which is essential to delighting guests. The successful candidate will be proactive in anticipating guest needs, highly engaging, and take a creative approach to problem-solving. As a Restaurant Server, the primary responsibility is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges effectively, and maintain excellent communication with guests, peers, and supervisors.\n\nThis role demands a professional demeanor and the capacity to maintain high service standards consistently. Candidates must be prepared to work weekends, specifically requiring availability on Saturdays and Sundays, which are peak service times. The position involves physical activity, including standing and walking frequently throughout the workday, lifting and maneuvering weights up to 30 pounds, and executing side work such as cleaning and stocking essential supplies. Servers must also be knowledgeable about emergency procedures, capable of assisting guests in emergencies, and flexible to take on additional tasks assigned by restaurant leadership. This employment opportunity offers a platform to grow professionally within a company that values diversity, innovation, and service excellence.

Job Requirements

  • Must have Saturday and Sunday availability
  • able to stand and walk frequently for 8 or more hours per day
  • able to lift, lower, and maneuver up to 30 pounds frequently
  • able to reach, bend, stoop, and pivot frequently throughout the workday

Job Qualifications

  • Effective verbal and written communication skills
  • ability to speak, read, and write in primary workplace language
  • experience in customer service or food service preferred
  • knowledge of food and beverage menus
  • strong interpersonal skills
  • ability to work in a team environment

Job Duties

  • Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies
  • learn details on each menu item to provide food and beverage recommendations to guests
  • accurately detail each order ensuring accuracy and guest delight
  • engage and build rapport with guests to identify needs and ensure satisfaction
  • proactively communicate special needs or requests and resolve guest challenges collaboratively
  • maintain cleanliness throughout and after shift including side work and stocking
  • maintain professionalism consistent with restaurant and company expectations
  • know and communicate restaurant emergency procedures and assist guests in emergencies
  • take on additional tasks as assigned by leadership

Job Criteria

Experience

No experience required


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