Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Employee wellness programs
retirement plans
Career development opportunities
Diversity and inclusion commitment

Job Description

Marriott International is a global leader in the hospitality industry, known for its diverse portfolio of hotels and resorts across the world. Operating under various brand names, Marriott is committed to delivering exceptional guest experiences through outstanding service and innovative hospitality solutions. One of its renowned brands, Westin Hotels & Resorts, focuses on wellness and rejuvenation, aiming to help travelers be the best version of themselves. Located in Irving, Texas, the Westin property provides a welcoming and vibrant environment for both guests and employees alike.

This full-time, non-management Food and Beverage service position at the Westin Hotel in Irving involves more than just serving food and drink; it emphasizes creating memorable and unique guest experiences. As a Guest Service Expert, the role entails initiative and proactive service that enhances the overall ambiance and satisfaction of visitors. Responsibilities vary from setting tables and coordinating with the kitchen, to guest interaction, meticulous cleaning, and maintaining professional standards in appearance and conduct. The position prefers candidates available for evening shifts and weekends, aligning with the hotel's operational demands.

The role is physically active, involving standing, walking, and moving for extended periods, managing various movements such as bending, reaching, and lifting objects weighing less than 50 pounds. Attention to detail is critical, as Guest Service Experts must review and understand the menu, ensure a safe and efficient workspace, and uphold company policies and quality standards. Marriott International prides itself on valuing diversity and inclusion, fostering a workplace where all employees feel welcomed and empowered regardless of background.

Westin also commits to the well-being of its employees by encouraging wellness practices at work and beyond. Employees are invited to bring their passion for health and optimism to their roles, contributing to a positive atmosphere that resonates with the hotel’s brand mission. Working at Westin offers a unique opportunity to develop professionally within a global organization dedicated to superior service and employee growth. Employee experience is enriched by a culture focused on respect, equal opportunity, and community involvement.

Joining Westin means becoming part of an incredible global team where you can perform your best work, start fulfilling your purpose, and become the best version of yourself. This role provides not only a job but a chance to be involved in a brand dedicated to wellness and excellence in hospitality, making it an ideal position for passionate, active individuals who value a supportive and engaging work environment.

Job Requirements

  • Availability to work weekends
  • Preference for evening shift
  • Ability to stand, walk, and move for extended periods
  • Ability to lift, push, and carry objects up to 50 pounds without assistance
  • Ability to perform physical movements including bending knees, turning, stretching, and stooping
  • Commitment to safety and quality standards
  • Professional uniform and appearance

Job Qualifications

  • High school diploma or equivalent
  • General Educational Development (GED)
  • Less than one year of related work experience
  • No supervisory experience required
  • No license or certification required

Job Duties

  • Set tables
  • Coordinate with kitchen staff
  • Interact with and serve guests
  • Clean work and storage areas
  • Maintain professional appearance and communication
  • Review menu and verify information
  • Perform physical tasks including moving, lifting, bending, and reaching

Job Criteria

Experience

No experience required


Job Location

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