Restaurant Server

Cedar Rapids, IA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $12.00

Work Schedule

Day Shifts

Benefits

Set Schedules

Opportunity for advancement

full benefits

Employee Meal

Hiring Immediately

Job Description

SSP is a leading global provider of food and beverage services in travel locations across the world. Our company focuses on delivering high-quality culinary experiences and exceptional customer service wherever travelers go. One of our prominent locations is the Eastern Iowa Airport, where we operate a diverse restaurant portfolio that includes Cedar Ridge Barrel House and The High Porch. These establishments blend local culture with premium service to offer guests a memorable dining experience while they wait for their flights. Our commitment to excellence and continuous growth defines our workplace, creating opportunities for employees to thrive and advance their careers within the company. We offer a supportive and dynamic environment where every team member contributes to our success and upholds our high standards. Whether it’s through our attentive service, attention to detail, or quality food and beverages, we ensure every customer leaves satisfied and eager to return. As an employer, SSP is dedicated to diversity and inclusion, providing equal opportunities to all applicants regardless of background, ensuring every employee feels valued, respected, and motivated. We foster a work atmosphere where everyone's voice is heard and where collaboration and innovation drive our business forward.

The role we are currently looking to fill is for a Server position at our Eastern Iowa Airport establishments. This is a full-time role with set schedules, specifically for the shift running from 4 am to 12:30 pm. The starting pay rate is $12.00 per hour plus tips, offering a competitive compensation package for dedicated service professionals. As a Server, you will be the face of the restaurant, responsible for creating a welcoming dining environment and ensuring guests receive prompt, courteous service. Your responsibilities will include greeting guests warmly, accurately taking and processing orders using the point-of-sale system, delivering drinks and meals efficiently, and maintaining compliance with all applicable laws and regulations, especially those governing alcohol service. You will also contribute to maintaining the cleanliness and organization of the service area, managing inventories, and assisting with daily operational tasks such as cutting and storing garnishes and perishables. We value team members who bring a positive attitude, strong communication skills, and a commitment to cleanliness and guest satisfaction.

This role offers an excellent opportunity for career advancement within SSP, supported by comprehensive full benefits, scheduled hours for work-life balance, and employee meals as part of our team culture. If you are a motivated, friendly individual with experience in food service or retail settings, this position is a great way to grow your hospitality career in a vibrant and fast-paced travel environment. Join our team where your skills will be appreciated, and your efforts rewarded as we deliver exceptional dining experiences to travelers passing through Eastern Iowa Airport.

Job Requirements

High school diploma preferred
6 months experience working in retail or food service environment
Verbal and written communication skills
Ability to read, speak, and understand the English language in order to communicate with guests and take orders
Experience in dealing with problems involving customer service
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc
Food handlers permit as required by law
Brand certification as required
Ability to remember, recite, and promote the variety of menu items
Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check
Ability to stand and work in confined spaces for long periods of time

Job Qualifications

High school diploma preferred
6 months experience working in retail or food service environment
Verbal and written communication skills
Ability to read, speak, and understand the English language to communicate with guests and take orders
Experience in dealing with customer service problems
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
Food handlers permit as required by law
Brand certification as required
Ability to remember, recite, and promote the variety of menu items
Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check
Ability to stand and work in confined spaces for long periods of time

Job Duties

Greet guests in a timely, courteous, and friendly manner
Use recipes and practice portion control to mix, garnish, and present drinks
Input orders into register at the point of sale and create a check for each guest
Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed
Always maintain proper and adequate set-up of the bar
Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality
Must adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests at all times