Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Live Nation Entertainment is a premier global entertainment company renowned for its leadership in live events, including concerts, festivals, and venue operations. As a dynamic and innovative force in the entertainment industry, Live Nation is deeply committed to creating memorable experiences for fans and guests worldwide. The company operates various venues and hosts a wide array of musical events and special functions, emphasizing high-quality service, safety, and entertainment throughout all its operations. With a focus on talent, diversity, and customer experience, Live Nation Entertainment stands as a vibrant workplace ripe with opportunities for growth and development in the live entertainment and hospitality sectors.
The role offered is for a Food and Beverage Server, an integral position within Live Nation Entertainment’s service team, dedicated to delivering exceptional guest experiences in a fast-paced, high-volume restaurant and event setting. The successful candidate will engage directly with guests, providing knowledgeable and friendly service while skillfully managing multiple tables and guest needs simultaneously. This role demands a passionate, innovative, and resourceful professional who thrives in an energetic environment and possesses a strong commitment to guest satisfaction and professional hospitality standards.
This position involves serving food and beverages, responding adeptly to guest inquiries about menus and wine selections, and making thoughtful meal and beverage recommendations including daily specials. The server will be responsible for ensuring orders are accurate and timely, maintaining cleanliness and safety of the service area, managing transactions accurately through point-of-sale systems, and handling guest complaints with a positive attitude to ensure overall satisfaction. The role also includes teamwork responsibilities and may require participation in special events hosted at the venue.
Ideal candidates are those with prior experience in high-volume restaurant operations, food handling certifications, and a solid understanding of alcohol safety and service. A high school diploma is required, with a preference for candidates experienced with MICROS point-of-sale systems and proficiency in wine and liquor knowledge. The role’s physical demands include extended periods of standing and the ability to safely handle lifting tasks up to 25 pounds.
Live Nation Entertainment fosters an inclusive and equal opportunity workplace, ensuring a diverse environment where employees' unique identities are respected and valued. The company offers a vibrant workplace culture with opportunities for professional training and career advancement within the live entertainment and hospitality industry. Candidates authorized to work in the U.S. without sponsorship are encouraged to apply online to join this exciting team dedicated to unforgettable live entertainment experiences.
The role offered is for a Food and Beverage Server, an integral position within Live Nation Entertainment’s service team, dedicated to delivering exceptional guest experiences in a fast-paced, high-volume restaurant and event setting. The successful candidate will engage directly with guests, providing knowledgeable and friendly service while skillfully managing multiple tables and guest needs simultaneously. This role demands a passionate, innovative, and resourceful professional who thrives in an energetic environment and possesses a strong commitment to guest satisfaction and professional hospitality standards.
This position involves serving food and beverages, responding adeptly to guest inquiries about menus and wine selections, and making thoughtful meal and beverage recommendations including daily specials. The server will be responsible for ensuring orders are accurate and timely, maintaining cleanliness and safety of the service area, managing transactions accurately through point-of-sale systems, and handling guest complaints with a positive attitude to ensure overall satisfaction. The role also includes teamwork responsibilities and may require participation in special events hosted at the venue.
Ideal candidates are those with prior experience in high-volume restaurant operations, food handling certifications, and a solid understanding of alcohol safety and service. A high school diploma is required, with a preference for candidates experienced with MICROS point-of-sale systems and proficiency in wine and liquor knowledge. The role’s physical demands include extended periods of standing and the ability to safely handle lifting tasks up to 25 pounds.
Live Nation Entertainment fosters an inclusive and equal opportunity workplace, ensuring a diverse environment where employees' unique identities are respected and valued. The company offers a vibrant workplace culture with opportunities for professional training and career advancement within the live entertainment and hospitality industry. Candidates authorized to work in the U.S. without sponsorship are encouraged to apply online to join this exciting team dedicated to unforgettable live entertainment experiences.
Job Requirements
- Food Handler Certification (Health Card)
- Responsible Alcohol Awareness Training Certification or equivalent
- 2-5 years high volume experience in restaurant operations
- Working knowledge of high volume restaurant operations and safe, responsible alcohol service
- Standard food preparation/presentation
- Skill in guest relations
- Wine & liquor knowledge
- Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude
- High school diploma
Job Qualifications
- Food Handler Certification (Health Card), Responsible Alcohol Awareness Training Certification or Equivalent
- 2-5 years high volume experience in restaurant operations
- Working knowledge of high volume restaurant operations and safe, responsible alcohol service
- Standard food preparation/presentation
- Skill in guest relations
- Wine & Liquor knowledge
- Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude
- High School Diploma
- Point of Sales knowledge, preferably MICROS
Job Duties
- Greet all guests at table
- Respond to guest inquiries regarding menu, wine list, Music Hall
- Inform guests of daily specials and make recommendations
- Suggestively sell menu items, beverages, desserts, etc.
- Anticipate and respond to guest needs
- Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
- Organize and prioritize service per appropriate service sequence
- Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal
- Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
- Deliver food and beverages to table
- Perform opening/running/closing duties according to HOB policy
- Maintain line of sight/atmosphere control by circulating through work area throughout shift
- Have the ability to memorize menus and daily specials
- Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
- Clean spills on tables or around work area
- Maintain HOB safety and sanitation standards
- Prepare guest checks (on micros terminal) and check for accuracy
- Receive payment and process cash, credit card or traveler’s check transactions
- Have knowledge of all music, promotional or special events in the house
- Assist other servers or other employees as needed
- Required to occasionally work Special Events that are scheduled throughout the venue
Job Criteria
Experience
No experience required
Job Location
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