Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $22.83
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) Plan
stock purchase plan
Commuter Benefits
Employee assistance program
Childcare discounts
Paid parental leave

Job Description

Marriott International is a globally renowned hospitality company, celebrated for its commitment to delivering exceptional guest experiences across a diverse portfolio of brands. Among its luxury offerings is JW Marriott, a distinguished collection of more than 100 properties situated in iconic gateway cities and exquisite resort locations worldwide. JW Marriott prioritizes the well-being and development of its associates, fostering a workplace culture that emphasizes confidence, innovation, genuineness, and intuitive service. This dedication to associates ensures that guests receive unparalleled care and attention, embodying the brand’s legacy and continuing the tradition set forth by its founder, J. Willard Marriott.

Located in the vibrant city of Seattle, Washington, at 2100 Alaskan Way, JW Marriott offers enriching career opportunities for individuals passionate about hospitality. The establishment thrives on creating memorable and unique experiences for guests by combining exceptional food and drinks with superior service. As a full-time, non-management Guest Service Expert, this role is central to maintaining the standards of excellence that Marriott Hotels are known for. With an hourly wage of $22.83 and tip eligibility, this position provides a rewarding pathway for those keen to build a career in the fast-paced food and beverage sector.

The Guest Service Expert role involves more than just serving food; it’s about creating a comprehensive dining experience where each interaction contributes to the guest’s satisfaction. Responsibilities include setting tables, communicating effectively with kitchen staff, engaging guests with professionalism, and maintaining cleanliness and order in the work environment. The role demands physical stamina, as associates are expected to stand, sit, or walk for prolonged periods and navigate various floor surfaces safely. They must be capable of handling, lifting, and moving items weighing up to 50 pounds with assistance, ensuring a hands-on approach to daily operations.

Fundamental to success in this position is adherence to company policies and safety standards, upholding quality, and presenting a professional uniform and appearance. The ability to read and visually verify menu information is crucial, facilitating smooth and efficient service. This role is ideal for individuals with less than one year of related experience who possess a high school diploma or G.E.D. equivalent and are looking to embark on a hospitality career without supervisory responsibilities. Marriott International’s commitment to equal opportunity employment ensures a diverse and inclusive workplace where all associates are valued and respected.

In addition to competitive compensation, the position offers a comprehensive benefits package including medical, dental, vision, life insurance, and disability coverage. Employees also gain access to a 401(k) plan, stock purchase options, commuter benefits, employee assistance programs, childcare discounts, and paid parental leave. Marriott Hotels’ dedication to holistic associate well-being is reflected in these benefits, supporting both professional growth and personal health. Washington state employees accrue paid sick leave and are entitled to a minimum of seven holidays annually.

Joining JW Marriott means becoming part of a global community where you can develop your skills, contribute to a legacy of wonderful hospitality, and grow within a supportive and dynamic team. The position encourages associates to bring their best selves to work, fostering a culture of respect, innovation, and genuine care. This role offers a unique opportunity to gain valuable experience in the food and beverage industry while being supported by one of the world’s most prestigious hospitality brands.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • less than one year related work experience
  • ability to stand, sit, or walk for extended periods
  • capability to lift and move objects weighing up to 50 pounds with assistance
  • adherence to company policies and safety procedures
  • professional uniform and appearance
  • excellent communication skills

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • less than one year related work experience
  • no supervisory experience required
  • strong communication skills
  • ability to work effectively in a fast-paced environment
  • commitment to safety and quality standards
  • professional appearance and demeanor

Job Duties

  • Set tables for guests
  • communicate effectively with the kitchen staff
  • interact and serve guests professionally
  • clean work areas and restock supplies
  • manage menu information accurately
  • maintain a safe and clean working environment
  • assist with moving and handling objects up to 50 pounds

Job Criteria

Experience

Entry Level (1-2 years)


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