Restaurant Server

Marriott International is a globally recognized hospitality company known for offering exceptional guest experiences across a diverse portfolio of brands, including the luxury JW Marriott hotels. JW Marriott represents the luxury segment of Marriott International and features more than 100 stunning hotels located in prominent cities and exclusive resort destinations worldwide. The company places a strong emphasis on employee well-being and development, fostering an environment where associates can thrive, grow, and feel valued. JW Marriott embraces a culture of innovation, genuineness, and intuition, guided by the legacy of its founder, J. Willard Marriott. This commitment to excellence ensures that employees deliver outstanding service that enhances the guest experience, upholding the brand promise of "A wonderful hotel experience, always."

The role of Guest Service Expert at JW Marriott Seattle offers a unique opportunity to contribute to this legacy of exceptional hospitality. Located at 2100 Alaskan Way in Seattle, Washington, this full-time non-management position is vital in creating memorable and unique guest experiences beyond just serving food and beverages. Guest Service Experts are proactive in ensuring guests enjoy every aspect of their visit, whether it's setting up tables, communicating with the kitchen, interacting with guests, serving food and drinks, or maintaining clean and organized work and storage areas. The role is dynamic and involves a variety of physical tasks, including standing, walking on uneven or slippery surfaces, lifting and moving objects up to 50 pounds, reaching high places, bending, stretching, and twisting to meet the demands of excellent guest service. These tasks contribute directly to smooth hotel operations and guest satisfaction.

Candidates should have a high school diploma or equivalent, such as a General Educational Development (GED) certificate, and less than one year of related work experience is acceptable. No supervisory experience or professional certifications are required, making this role accessible to those looking to start or advance their career in hospitality.

JW Marriott Seattle is committed to a safe work environment and upholds strict company policies and procedures. Employees are expected to maintain professional appearance standards, communicate effectively, and contribute positively to the workplace culture. The organization values diversity and inclusion, actively ensuring equal employment opportunities and fostering a respectful and welcoming atmosphere for all associates regardless of disability, veteran status, or other legally protected characteristics.

The compensation for this position starts at $22.83 per hour and is tip-eligible, providing employees with additional income potential. Marriott International offers comprehensive benefits to full-time associates, including medical, dental, and vision coverage, flexible spending accounts for healthcare and dependent care, life and disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, and an employee assistance program. Both full-time and part-time employees in Washington state accrue paid sick leave and are eligible for a minimum of seven public holidays annually. Full-time team members also accrue paid time off (PTO) at a rate of 0.01924 hours for every hour worked. Additional benefits include a 401(k) savings plan, stock purchase plan, discounts on Marriott properties, and travel perks.

Joining JW Marriott means becoming part of a world-class team dedicated to hospitality excellence in a luxurious setting focused on holistic well-being. This role is ideal for individuals passionate about delivering exceptional service and eager to grow professionally within one of the hospitality industry's most respected brands. New associates will receive robust training and development opportunities, recognition programs, and the chance to work alongside a diverse and motivated group of colleagues. JW Marriott’s culture, known as The JW Treatment™, ensures employees are supported, valued, and inspired to be the best versions of themselves, which reflects directly in the memorable experiences provided to guests.