Restaurant Server

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $19.16 - $23.95

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

basic life insurance

supplemental life insurance

Disability insurance

Job Description

Neiman Marcus is a distinguished luxury retailer renowned for offering an exceptional range of curated products and exclusive services that cater to customers seeking exceptional and extraordinary experiences. Established as a premier brand in the luxury retail space, Neiman Marcus is celebrated for its rich heritage and innovative approaches to customer engagement, including signature events like the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and unique "Retail-tainment" initiatives. The company operates across 36 physical stores, expansive digital channels, and remote selling platforms, allowing it to reach a broad and discerning clientele. As part of the Saks Global portfolio, Neiman Marcus benefits from a world-class network of luxury retailers and prime real estate assets, reinforcing its leadership position in the market.

The role of Restaurant Server within Neiman Marcus is integral to delivering the luxury experience the brand promises. Servers at Neiman Marcus are expected to interact warmly, professionally, and accommodatingly with customers, aligning with the company’s reputation for high standards and exceptional service. This position is based onsite in Dallas, Texas, providing an exciting opportunity to be part of a dynamic, fast-paced environment that values growth and transformation. The Restaurant Server is responsible for managing assigned seating areas with graciousness while utilizing in-depth knowledge of culinary terminology, menu offerings, and beverage selections including wine, beer, and spirits. The position requires multitasking proficiency and the ability to engage with guests in a manner that exemplifies Neiman Marcus's signature hospitality.

Beyond standard serving duties, the Restaurant Server engages in daily preparations such as pre-shift meetings and follows strict protocols with the point-of-sale system ensuring accuracy in all transactions. Maintaining the highest level of hygiene and professionalism in appearance is mandatory, reflecting the brand's commitment to luxury and safety standards. Flexibility is critical as the role involves a schedule that includes evenings, weekends, and holidays to meet business needs. Physical demands include standing, bending, climbing stairs, and lifting up to 35 pounds, challenging those in the role to deliver seamless service amidst a highly active setting.

Working at Neiman Marcus also offers numerous career development opportunities across the luxury retail sector, including pathways from retail roles to positions in distribution, digital, or corporate divisions. Full-time employees are eligible for a comprehensive benefits package encompassing medical, vision, and dental insurance alongside retirement plans and life and disability insurance. Additionally, the company emphasizes an inclusive work culture, celebrating diversity and equality in the workplace. With compensation ranging from $19.16 to $23.95 per hour, contingent upon location, experience, and qualifications, this is an excellent opportunity for individuals passionate about luxury service to join a globally respected brand and advance their careers in the luxury retail and dining experience industry.

Job Requirements

High school diploma or GED preferred
experience in serving food and beverage and following proper table service guidelines
ability to work autonomously
motivated and results-driven
thorough knowledge of order of service and proper placement of table settings including china, glass, and flatware
thorough knowledge of food preparation and culinary terminology
ability to interact graciously with the public and handle multiple duties simultaneously
exceptional customer service and problem-solving skills
willingness to work flexible schedule including evenings, weekends, and holidays
physical ability to stand, bend, climb stairs, and lift up to 35 pounds

Job Qualifications

High school diploma or GED preferred
experience in serving food and beverage and following proper table service guidelines
ability to work autonomously
motivated and results-driven
thorough knowledge of order of service and proper placement of table settings including china, glass, and flatware
thorough knowledge of food preparation and culinary terminology
exceptional customer service and problem-solving skills
ability to interact graciously with the public and handle multiple duties simultaneously
willingness to work flexible schedule including evenings, weekends, and holidays
physical ability to stand, bend, climb stairs, and lift up to 35 pounds

Job Duties

Serves assigned seating section of dining area in a professional and gracious manner
utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
leverages knowledge of wine, beer, and spirits, including technical and service procedures
interacts graciously with the public and handles multiple duties at the same time
participates in daily pre-shift meeting
adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
fulfills duties that may involve lifting objects such as tables, chairs, and highchairs
cleans and maintains restaurant and workstation
maintains highest level of hygiene standards
coordinates scheduling and takes lunch breaks according to company policies