Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $30.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Referral program
employee discount
Paid training
Employee assistance program (EAP)

Job Description

Russ' Restaurants is a well-established, family-owned restaurant chain that has been locally operated since 1934. With 12 family-owned locations, Russ' Restaurants combines the charm and warmth of a family-friendly diner with classic comfort food, providing a welcoming atmosphere that feels like home to every guest. The company prides itself on valuing its employees as much as it values its food quality, fostering a positive and respectful work environment where diversity and integrity are celebrated. Russ' Restaurants believes that the quality of their team is their best recipe, recognizing that it takes not just great ingredients but the right people with outgoing personalities and a passion for exceptional hospitality to create memorable dining experiences. This long-standing family business continues to grow by welcoming energetic, friendly, and guest-focused individuals to join their team, emphasizing work-life balance, respect, and opportunities for advancement.

The server role at Russ' Restaurants is crucial to the restaurant's success as servers are the key point of contact with guests and are responsible for delivering an excellent dining experience every time. Servers are expected to exceed guest expectations by providing timely, attentive, and friendly service while demonstrating thorough knowledge of the menu and beverage offerings. This role is perfect for someone who enjoys meeting new people, delivering genuine hospitality, and contributing positively to a team-oriented environment. While prior experience in serving is a plus, Russ' Restaurants welcomes applicants with no previous experience as comprehensive training and development programs are provided. Servers take pride in creating positive first impressions that build guest loyalty, managing multiple tasks efficiently, and maintaining a neat and organized workspace. Working at Russ' involves being a motivated team player with integrity, self-awareness, and the ability to remain composed in a fast-paced environment.

Russ' Restaurants offers competitive wages starting at $15 and going up to $30 per hour, depending on experience and performance. The establishment emphasizes work-life balance by being closed on Sundays, not having late-night shifts, and offering flexible schedules. Employees enjoy many benefits such as discounted meals, multiple health insurance plans including dental and vision coverage even for part-time staff, paid time off, a 401(k) matching plan, and more. The servers are also eligible for an employee assistance program (EAP) that supports them and their families. Additionally, employees receive bonuses for referrals, free training, and discounts across any Russ' Restaurants location. This position is available both full-time and part-time, with the work conducted on-site, and no education requirements are necessary to apply. Overall, this server position at Russ' Restaurants offers a supportive, inclusive, and dynamic workplace where employees can grow professionally while contributing to a beloved local dining experience.

Job Requirements

  • No education required
  • Must be able to work flexible schedules including evenings and weekends
  • Ability to communicate effectively with guests and team members
  • Reliable and punctual with a strong work ethic
  • Ability to handle cash and credit transactions
  • Ability to maintain composure in busy environments
  • Willingness to learn and adapt
  • Must be 18 years or older

Job Qualifications

  • No education required
  • Prior serving experience is a plus but not necessary as training is provided
  • Demonstrated ability to deliver exceptional hospitality and customer service
  • Strong communication and interpersonal skills
  • Ability to work well in a team-oriented environment
  • Basic cash handling and Point of Sale system experience preferred
  • Ability to multitask and stay organized under pressure

Job Duties

  • Exceed guest expectations by delivering timely and attentive service
  • Warmly greet guests and guide them through the menu while demonstrating thorough knowledge of food and beverage offerings
  • Use Point of Sale system and handle cash and credit card transactions accurately
  • Maintain a neat and organized workspace and complete daily side work
  • Collaborate effectively with guests, fellow employees, and management to ensure a smooth dining experience
  • Identify and resolve product quality issues before delivering to guests
  • Prioritize tasks and stay organized while maintaining composure in a fast-paced environment

Job Criteria

Experience

No experience required


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