Restaurant Server

The Ritz-Carlton, part of Marriott International's distinguished portfolio, is a world leader in luxury hospitality renowned for creating exceptional and memorable guest experiences. Located in Clayton, Missouri, The Ritz-Carlton hotel upholds its reputation through a committed team of hospitality professionals who strive to deliver the highest standards of service excellence. With over 100 award-winning hotels globally, The Ritz-Carlton brand is synonymous with luxury, elegance, and outstanding guest care. The company is dedicated to fostering an inclusive and diverse work environment that celebrates the unique talents and cultures of its associates, ensuring equal opportunity employment for all. They embrace a culture that empowers employees to be creative, kind, and compassionate, continually raising the bar on luxury service.

This full-time, non-management position is based at 100 Carondelet Plaza, Clayton, Missouri, and offers day and evening shifts with preferred weekend and holiday availability. The role is tip eligible and also eligible for other compensation through service charge distribution. As a Guest Service Expert at The Ritz-Carlton, you will be more than just someone who serves food and beverages; you will create an experience that exceeds expectations and leaves lasting impressions. This position demands a high level of initiative and commitment to service, as you interact closely with guests and kitchen staff, ensure the setup and cleanliness of dining and storage areas, and maintain an inviting and professional atmosphere.

The role involves a variety of physical activities including standing, sitting, walking on various surfaces, reading and verifying menus, and performing tasks such as moving, lifting, carrying, pushing, and placing items weighing less than 50 pounds. It also requires bending, twisting, stretching, and crouching, emphasizing the importance of doing all tasks properly to ensure guest satisfaction and smooth hotel operations.

As part of your daily responsibilities, you will uphold The Ritz-Carlton's Gold Standards, which include the employee promise, credo, and service values — foundational principles that guide every team member to deliver luxury service that is consistently better than the day before. This role is ideal for professionals aiming to start or build their career in luxury hospitality, offering opportunities for personal growth, professional development, and collaboration within a global team. By joining The Ritz-Carlton, you join a leading brand and a comprehensive family of Marriott International, where your best work can thrive, purpose is realized, and you have the opportunity to become your best self while working amongst an incredible team worldwide.