Restaurant Server

Coral Gables, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $19.16 - $23.95

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

basic life insurance

supplemental life insurance

Disability insurance

employee discount

Job Description

Neiman Marcus is a renowned luxury retailer known for its exceptional customer experiences and curated product assortment that attracts customers seeking extraordinary and exclusive offerings. Established as one of the leading luxury retailers in the United States, Neiman Marcus prides itself on creating a unique brand presence through its iconic events such as the Neiman Marcus Awards, Fantasy Gifts, and innovative seasonal and Retail-tainment campaigns. The company operates 36 stores across multiple locations as well as a robust digital sales channel, ensuring its luxury products and services reach a wide audience. As part of Saks Global's portfolio, Neiman Marcus benefits from a strong heritage in the luxury market and continues to influence the industry by delivering unparalleled service, exclusive products, and immersive retail experiences.

This Server role is positioned onsite within the Coral Gables, Florida location and offers a competitive salary range of $19.16 to $23.95 per hour. The Restaurant Server at Neiman Marcus will play a pivotal role in delivering top-tier food and beverage service that aligns with the company's high standards for luxury retail. The ideal candidate will possess a deep understanding of culinary terminology, beverage knowledge including wines, beers, and spirits, and will provide customers with an impeccable dining experience. This role demands professionalism, multitasking ability, and exceptional customer interaction skills. Responsibilities include managing an assigned dining section, joining daily pre-shift meetings to stay informed and prepared, handling transactions efficiently using the POS system, and maintaining hygiene and appearance standards consistent with the company’s luxury brand image.

Additionally, candidates should be ready to perform physical tasks such as lifting tables, chairs, or equipment, and managing setup and cleanup of the dining areas. The Server will demonstrate integrity in scheduling and adhere to company policies regarding shifts and breaks. This position offers a dynamic and fast-paced environment with opportunities for growth within the largest multi-brand luxury retailer. Benefits include comprehensive medical, dental, and vision insurance, 401(k) retirement plans, life and disability insurance, and generous employee discounts. The role requires flexibility in scheduling, including availability for evenings, weekends, and holidays, to meet business demands and ensure seamless service. This position is an excellent opportunity for those motivated by luxury service standards and who enjoy working in a supportive and evolving retail company.

Job Requirements

High school diploma or GED preferred
Prior experience in food and beverage service
Ability to stand for extended periods
Ability to lift up to 35 pounds
Willingness to work flexible hours including nights, weekends, and holidays
Strong communication and interpersonal skills
Knowledge of culinary terminology and proper table service
Ability to multitask and work in fast-paced environment

Job Qualifications

High School diploma or GED preferred
Experience in serving food and beverage and following proper table service guidelines
Ability to work autonomously
Motivated and results-driven
Thorough knowledge of order of service and proper placement of table settings such as china, glass, flatware, food, and beverage
Thorough knowledge of food, including preparation and culinary terminology
Ability to interact graciously with the public and handle multiple duties simultaneously
Exceptional customer service and problem-solving skills
"Win together" mentality
Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
Willingness to work flexible schedule including evenings, weekends, and holidays

Job Duties

Serves assigned seating section of dining area in a professional and gracious manner
Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
Leverages knowledge of wine, beer, and spirits, including technical and service procedures
Interacts graciously with the public and handles multiple duties at the same time
Participates in daily pre-shift meeting
Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
Fulfills duties that may involve lifting objects such as tables, chairs, highchairs, etc.
Cleans and maintains restaurant and workstation
Maintains the highest level of hygiene standards including clean, pressed uniform and professional grooming
Exercises integrity with scheduling and follows established procedures for schedule and shift changes
Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant