Restaurant Server

Montgomery, AL, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Compensation

Hourly

Range $10.00 - $15.75

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

Training and Development

Job Description

This job opportunity is offered by a distinguished restaurant that prides itself on providing exceptional dining experiences to its guests. Known for its commitment to quality service and culinary excellence, the restaurant is a favored destination for patrons seeking a memorable meal in a welcoming atmosphere. As a restaurant that values its guests and staff alike, it is dedicated to upholding high standards of hospitality and professionalism.

The role of Restaurant Server is pivotal in ensuring the seamless delivery of food and beverage services. Servers are the frontline representatives of the restaurant, responsible for taking orders, delivering food and drinks, and creating a positive dining experience for every guest. This position demands excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm and efficient during busy periods. The server will also play a key role in promoting the restaurant's offerings, handling guest requests with care, and ensuring compliance with all health and safety standards.

This employment opportunity is ideal for individuals who are passionate about the hospitality industry and eager to contribute to a high-energy, customer-focused environment. Servers will be expected to manage various duties including greeting guests warmly, accurately recording orders in the POS system, preparing table settings, and assisting in special events when necessary. In addition to food service, servers may occasionally prepare mixed drinks to support the bar team and ensure guests receive timely and attentive service.

The restaurant emphasizes personal development and continuous learning, encouraging servers to stay informed about menu changes, specials, and proper food handling protocols such as ServSafe and Responsible Vendor certifications. This approach not only enhances guest satisfaction but also supports the operational success and financial profitability of the establishment. Furthermore, the restaurant is committed to providing a safe and inclusive workplace, valuing diversity among its employees and offering equal employment opportunities without discrimination.

A Restaurant Server at this venue will enjoy a dynamic work environment that challenges and rewards dedication, teamwork, and exemplary service delivery. This role does not include supervisory responsibilities, making it perfect for those who wish to focus on direct guest interaction and hospitality excellence. Compensation details are competitive and reflective of the expectations for this key service role. Overall, this position offers growth potential within the hospitality sector and an opportunity to be part of a respected restaurant team.

Job Requirements

High school diploma or equivalent
ability to work under pressure and deal with stressful situations during busy periods
ability to lift up to 50 pounds at times
prolonged periods of walking, standing, and sitting
have familiarity with basic cooking skills
POS system knowledge

Job Qualifications

High school diploma or equivalent
any combination of education, training, or experience that provides the required knowledge, skills, and abilities
excellent written and verbal communication skills
ability to remember, recite and promote the variety of menu items
ability to work under pressure and deal with stressful situations during busy periods
excellent organizational skills and attention to detail
have some familiarity with basic cooking skills
POS system knowledge

Job Duties

Ensuring that checklists, requisitions, and proper opening and closing functions are being completed each shift
communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information
remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for the staff and other hotel employees
ensure basic standard operating procedures for all outlets are in place and are in compliance with Federal, state, local, and Ithaka's own practices
ensuring sequence of service for all guest interactions are met from warm welcome to fond farewell
recording guest preferences into Open Table
upsell products to guests to ensure hotel financial profitability
ensuring that all steps of services as outlined in training materials are being followed on a daily basis
interact positively with customers promoting hotel facilities and services
resolve problems to the satisfaction of involved parties
answer telephones in a clear voice, coordinate and document reservations
organize special events in the restaurant, such as receptions
ensure that all standards and hotel cash handling procedures are met
maintain cleanliness of all outlets on a daily basis
solicit feedback from guests concerning the service and food & beverage offerings in all outlets
using proper standard operating procedures to report any defects in the bar/lounge
preparing mise en place for breakfast, lunch, or dinner service prior to shift
staying updated on current menu choices, specialties, and menu updates
presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, and communicating specific customer needs to the cooks if of age
maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses
assisting with special events as needed
prepare mixed drinks for service to your customer's table when the bartender is not available
assist the Restaurant dining services (if necessary) when and where appropriate
assist with seating guests
performs other related duties as assigned