Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $2.35 - $32.00
Benefits
Free Meal Every Shift
Paid Time Off
Immediate Hiring
Great Advancement Opportunities
Job Description
Mad Town Gastropub, located inside the Madison Regional Airport, is a vibrant and welcoming dining establishment known for its unique blend of classic gastropub fare and a relaxed, friendly atmosphere. As part of a larger hospitality group, Mad Town Gastropub prides itself on excellent customer service, quality food, and a dynamic working environment that fosters growth and advancement. The gastropub caters to both travelers and local patrons, offering a unique dining experience that combines convenience with a high standard of culinary excellence. The team at Mad Town Gastropub is committed to creating a positive and engaging environment where employees can thrive and develop their skills.
The role of Server at Mad Town Gastropub is an exciting opportunity for individuals looking to join a fast-paced, customer-focused team. The position is available as either full-time or part-time, providing flexibility to suit different schedules. Compensation includes a base wage of $2.35 per hour plus tips, averaging between $28 and $32 per hour overall, reflecting the strong earning potential for servers who excel in this role. Employees also enjoy valuable benefits such as a free meal every shift, two weeks of paid time off, and immediate hiring for qualified candidates.
Servers at Mad Town Gastropub are essential to creating a memorable dining experience. Responsibilities include greeting guests, answering questions about the menu, and providing recommendations tailored to individual preferences. Servers must accurately input orders into the POS system and assist with light food preparation tasks such as ladling soup or brewing coffee. An important part of the role is to anticipate guest needs by observing and responding proactively to requests, ensuring guests feel valued and well-cared for throughout their visit.
The position demands strong communication skills, both verbal and written, and the ability to operate POS systems efficiently. Servers must be comfortable handling monetary transactions, including balancing and reconciling open and closed checks. The role requires physical stamina, as servers will be standing and working in confined spaces for extended periods. Furthermore, employees must comply with health and safety regulations, including holding a food handler's permit and brand certification if required.
Working at Mad Town Gastropub offers not only competitive pay and great benefits but also excellent advancement opportunities within the business. The company values diversity and inclusion, encouraging applications from individuals of various backgrounds while fostering a respectful and supportive work environment. This role is ideal for motivated individuals with prior food service or retail experience who are passionate about delivering outstanding customer service and eager to grow their careers in the hospitality industry.
The role of Server at Mad Town Gastropub is an exciting opportunity for individuals looking to join a fast-paced, customer-focused team. The position is available as either full-time or part-time, providing flexibility to suit different schedules. Compensation includes a base wage of $2.35 per hour plus tips, averaging between $28 and $32 per hour overall, reflecting the strong earning potential for servers who excel in this role. Employees also enjoy valuable benefits such as a free meal every shift, two weeks of paid time off, and immediate hiring for qualified candidates.
Servers at Mad Town Gastropub are essential to creating a memorable dining experience. Responsibilities include greeting guests, answering questions about the menu, and providing recommendations tailored to individual preferences. Servers must accurately input orders into the POS system and assist with light food preparation tasks such as ladling soup or brewing coffee. An important part of the role is to anticipate guest needs by observing and responding proactively to requests, ensuring guests feel valued and well-cared for throughout their visit.
The position demands strong communication skills, both verbal and written, and the ability to operate POS systems efficiently. Servers must be comfortable handling monetary transactions, including balancing and reconciling open and closed checks. The role requires physical stamina, as servers will be standing and working in confined spaces for extended periods. Furthermore, employees must comply with health and safety regulations, including holding a food handler's permit and brand certification if required.
Working at Mad Town Gastropub offers not only competitive pay and great benefits but also excellent advancement opportunities within the business. The company values diversity and inclusion, encouraging applications from individuals of various backgrounds while fostering a respectful and supportive work environment. This role is ideal for motivated individuals with prior food service or retail experience who are passionate about delivering outstanding customer service and eager to grow their careers in the hospitality industry.
Job Requirements
- High school diploma preferred
- Minimum six months experience in retail or food service environment preferred
- Ability to read, speak, and understand English
- Food handler's permit as required by law
- Brand certification as required
- Basic mathematical skills
- Ability to operate POS systems
- Ability to stand and work in confined spaces for lengthy periods
- Strong communication skills
Job Qualifications
- High school diploma preferred
- Minimum six months experience in retail or food service environment preferred
- Strong verbal and written communication skills
- Ability to read, speak, and understand English to communicate effectively with guests
- Experience in handling customer service issues
- Basic mathematical skills including operation of a cash register and handling money
- Food handler's permit as required by law
- Brand certification as required
- Ability to remember and promote various menu items
- Proficiency in operating a keyboard and point of sale systems
- Ability to stand and work for long periods in confined spaces
Job Duties
- Answer questions and offer suggestions regarding food, beverages, and services of the facility
- Accurately input orders into the POS system
- Prepare dishes for service, including ladling soup, tossing salads, cutting portions of desserts, and brewing coffee
- Observe guests to anticipate their needs and respond to additional requests
- Clear all dishes away from tables
- Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
- Clear and reset all counters or tables at the conclusion of each course
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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