Restaurant Server

Marietta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Paid Time Off

Employee Discounts

flexible schedule

Uniform allowance

Job Description

Sidelines Grille is a popular dining establishment located in the vibrant community of East Cobb, Marietta, GA. Known for its welcoming atmosphere and commitment to exceptional customer service, Sidelines Grille offers a diverse menu catering to a wide variety of tastes. The restaurant prides itself on creating memorable dining experiences through quality food, attentive service, and a friendly environment. With a prime location at 4719 Lower Roswell Rd Ste 210, Sidelines Grille attracts both local patrons and visitors seeking a comfortable place to enjoy meals. The team at Sidelines Grille is dedicated to upholding high standards in hospitality, making it a preferred destination for casual dining and social gatherings.

The role of Server at Sidelines Grille is essential to delivering the outstanding service the restaurant is known for. This position involves taking and delivering food and beverage orders efficiently and courteously, ensuring each guest feels valued and well cared for throughout their visit. Servers are expected to maintain professionalism, including proper uniform wear and personal hygiene, while adhering to all restaurant policies and procedures. The role requires constant interaction with customers, providing exceptional service by greeting, seating, and attending to their needs promptly. Servers must be knowledgeable about the menu, including daily specials and food abbreviations, to guide customers accurately.

Additionally, the Server is responsible for handling customer requests and complaints calmly and courteously, escalating issues to management when necessary, and ensuring the dining area is clean and well-stocked. This position demands teamwork, attention to detail, and the ability to multitask in a fast-paced environment. Physical stamina is also important, as the job involves lifting and moving, working in varying temperature conditions, and the ability to maintain a positive attitude even during busy periods. Sidelines Grille encourages career growth and values employees who contribute towards enhancing the customer experience and restaurant operations.

Job Requirements

High school diploma or general education degree (GED)
Related experience preferred but not required
Ability to lift 30 lb regularly and 50 lb occasionally
Ability to work in an environment with frequent interruptions and customer interaction
Ability to work in cooler for up to one hour

Job Qualifications

High school diploma or general education degree (GED)
Related experience preferred but not required
Ability to operate all electrical or mechanical devices adhering to all safety rules
Ability to maintain proper attitude professionalism and teamwork in areas of customer service and restaurant operations
Ability to tolerate cleaning solutions on a regular basis

Job Duties

Report to work as scheduled on time well groomed and dressed in proper uniform
Greet seat and serve guests in a prompt friendly professional way
Know all abbreviations of food items
Be familiar with specials and soups of the day prior to starting the shift
Take food and drink orders promptly and accurately
Pickup orders in window and deliver completed meals to correct customers in a timely manner
Check back with customers to ensure satisfaction with food and service refill drinks and take any additional orders
Ring up bills and deliver to customers Check out customers at cash register
Handle customer complaints in a calm courteous manner Inform supervisor of any customer complaints or suggestions
Restock service areas
Keep service areas clean and complete all assigned cleaning tasks
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance