Restaurant Server

Northbrook, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $20.12 - $25.15

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

basic life insurance

supplemental life insurance

Disability insurance

Job Description

Neiman Marcus is a prestigious luxury retailer headquartered in Northbrook, Illinois, renowned for offering a curated product assortment combined with unparalleled customer services and exclusive experiences. Established as a leader in the luxury retail sector, Neiman Marcus delivers its exceptional offerings across 36 stores, digital platforms, and remote selling channels. The company continually creates a distinctive and memorable shopping experience known as the Neiman Marcus magic, which includes signature events such as the Neiman Marcus Awards and Fantasy Gifts alongside innovative seasonal campaigns and unique 'Retail-tainment' initiatives. As part of the Saks Global portfolio, Neiman Marcus benefits from a strong heritage and dedication to luxury, fashion, and lifestyle, appealing to a loyal and discerning customer base.

The Restaurant Server role at Neiman Marcus represents an exciting opportunity to work within an environment that emphasizes superior hospitality and professional service standards. This on-site position, based in Northbrook, Illinois, offers hourly pay within the range of $20.12 to $25.15, reflecting experience and market considerations. The Restaurant Server is responsible for delivering a warm, accommodating dining experience that aligns with the high standards synonymous with Neiman Marcus. This position requires a deep understanding of food and beverage service, including knowledge of culinary terms and wine, beer, and spirits service procedures. Servers will actively engage with guests, providing detailed menu information, coordinating multiple tasks simultaneously, and maintaining strict adherence to cleanliness and hygiene standards. The role demands exceptional interpersonal skills, flexibility for varied working hours including evenings, weekends, and holidays, and physical stamina for duties involving standing, bending, and lifting.

Serving in an elegant dining setting, the Restaurant Server plays a pivotal role in creating memorable dining experiences that complement the overall luxury retail environment. This includes rigorous attention to table settings, effective use of the POS system for transactions, and participation in pre-shift and post-shift routines to uphold operational efficiency. The successful candidate will embody Neiman Marcus’ commitment to integrity, professionalism, and customer satisfaction, contributing to an engaging and dynamic workplace culture. Beyond the competitive pay, this role comes with comprehensive employee benefits including medical, dental, and vision insurance, a 401(k) plan, life insurance options, and other voluntary benefits that promote employee wellbeing and career growth. Joining Neiman Marcus means becoming part of a company dedicated to diversity, inclusion, and continuous development, offering vast career advancement opportunities throughout retail, distribution, digital, and corporate sectors.

Job Requirements

High school diploma or GED preferred
Experience in serving food and beverage and following proper table service guidelines
Ability to work autonomously
Motivated and results-driven
Thorough knowledge of order of service and proper placement of table settings
Thorough knowledge of food including preparation and culinary terminology
Ability to interact graciously with the public and handle multiple duties simultaneously
Exceptional customer service and problem-solving skills
Ability to stand, bend, climb stairs, and lift and carry 35 pounds
Willingness to work flexible schedule including evenings, weekends, and holidays

Job Qualifications

High school diploma or GED preferred
Experience in serving food and beverage and following proper table service guidelines
Ability to work autonomously
Motivated and results-driven
Thorough knowledge of order of service and proper placement of table settings such as china, glass, flatware
Thorough knowledge of food, including preparation and culinary terminology
Ability to interact graciously with the public and handle multiple duties at the same time
Exceptional customer service and problem-solving skills
"Win together" mentality
Ability to stand, bend, climb stairs, and lift and carry 35 pounds
Willingness to work a flexible schedule including evenings, weekends, and holidays

Job Duties

Serve assigned seating section of dining area in a professional and gracious manner
Utilize thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
Leverage knowledge of wine, beer, and spirits, including technical and service procedures
Interact graciously with the public and handle multiple duties at the same time
Participate in daily pre-shift meeting
Adhere to established accounting procedures for all transactions, including all authorized methods of payment, and maintain knowledge of the POS system
Execute pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
Fulfill duties that may involve lifting objects such as tables, chairs, highchairs
Clean and maintain restaurant and workstation
Maintain the highest level of hygiene standards including clean, pressed uniforms and professionally styled hair and nails
Exercise integrity with scheduling and follow established procedures for schedule and shift changes