Restaurant Server

Cedar Rapids, IA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $6.75 - $25.00

Work Schedule

Fixed Shifts

Benefits

full benefits

Employee Meal

Set Schedules

Opportunity for advancement

Tips

Health Insurance

Paid Time Off

Job Description

Our restaurant portfolio in The Eastern Iowa Airport includes Cedar Ridge Barrell House and The High Porch, two distinguished dining spots known for delivering exceptional food and beverage experiences to travelers and locals alike. Both establishments pride themselves on providing an inviting atmosphere, high-quality service, and a menu that caters to a variety of tastes. SSP, the company overseeing these venues, is a global leader in airport dining, committed to innovation, customer satisfaction, and employee development. They maintain a culture that encourages diversity, inclusion, and equal opportunity for all employees, focusing on creating a motivated and valued workforce. As part of this team, new hires can expect a structured yet dynamic work environment that prioritizes both guest experience and employee growth.

We are currently hiring Servers for our airport restaurant locations. The role of a Server is pivotal in creating a welcoming environment, engaging with guests courteously, and ensuring that each dining experience runs smoothly. Servers are responsible for greeting guests promptly, taking and inputting orders accurately using point of sale systems, and facilitating payments, all while maintaining a clean and organized workspace. This role also involves handling food and drink preparation in line with set recipes and portion controls, including the mixing and garnishing of drinks. Moreover, Servers must follow strict adherence to state, federal, and corporate policies regarding the service of alcoholic beverages to minors and intoxicated individuals, ensuring safety and compliance at all times.

This position offers a competitive rate starting at $6.75 per hour plus tips, with an average hourly income ranging between $22 and $25. The work schedule features set shifts, allowing employees to plan their time effectively. There is also ample opportunity for advancement within the company, providing career growth for motivated individuals. Employees receive full benefits, including health coverage and meals, which support both their well-being and job satisfaction.

In addition to serving duties, employees are expected to maintain product quality through daily preparation and proper storage of ingredients such as fresh fruits, vegetables, and juices. The role demands strong communication skills, both verbal and written, and the capacity to work efficiently in a fast-paced food service environment. Basic math skills are essential for handling transactions and cash register operations accurately.

SSP is committed to diversity and inclusion, welcoming applications from candidates of all backgrounds. The company fosters an equitable workplace where everyone is given the chance to thrive. By joining as a Server, employees become part of a large global network that values their contributions and supports their professional development. This role is ideal for individuals seeking a rewarding hospitality career with flexibility, support, and competitive compensation.

Job Requirements

6 months' experience working in retail or food service environment
high school diploma preferred
verbal and written communication
ability to read, speak, and understand the English language to communicate with guests and take orders
experience in dealing with problems involving customer service
basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops
food handlers permit as required by law
brand certification as required
ability to remember, recite, and promote variety of menu items
ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check
ability to stand and work in confined spaces for long periods of time
perform general cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
other duties as assigned

Job Qualifications

High school diploma preferred
6 months' experience working in retail or food service environment
verbal and written communication skills
ability to read, speak, and understand English
experience in dealing with customer service problems
basic mathematical skills necessary to operate cash register and handle transactions
food handlers permit as required by law
brand certification as required
ability to remember, recite, and promote variety of menu items
ability to operate keyboard and point of sale procedures
ability to stand and work in confined spaces for long periods of time

Job Duties

Greet guests in a timely, courteous, and friendly manner
use recipes and practice portion control to mix, garnish, and present drinks
input orders into register at the point of sale and create a check for each guest
receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed
maintain proper and adequate set-up of the bar
maintain stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality
adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests at all times