Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $2.35 - $32.00
Benefits
free meal
Paid Time Off
Immediate Hiring
Great Advancement Opportunities
Job Description
Mad Town Gastropub is a dynamic and vibrant dining establishment situated inside the Madison Regional Airport. As part of SSP, a leading operator in food and beverage services across travel locations, Mad Town Gastropub prides itself on delivering exceptional culinary experiences to travelers and locals alike. Known for its inviting atmosphere and innovative menus, the gastropub offers a diverse range of food and beverage options that cater to various tastes and preferences. The establishment fosters a friendly, inclusive, and fast-paced work environment where teamwork and customer satisfaction are paramount. Mad Town Gastropub is dedicated to providing quality service and creating memorable dining moments within the bustling airport setting.
We are actively seeking motivated Servers to join our team at Mad Town Gastropub. This role is an excellent opportunity for individuals who are passionate about hospitality and eager to work in a lively environment that values growth and advancement. Servers will be responsible for engaging with guests, providing detailed information about food and beverage offerings, and ensuring an enjoyable dining experience through attentive and courteous service. Both full-time and part-time positions are available, offering flexible scheduling to accommodate various lifestyles and commitments.
Compensation starts at $2.35 per hour plus tips, with average earnings ranging between $28 and $32 per hour, reflecting the opportunity for significant income through excellent customer service. This position comes with a number of attractive benefits including a free meal with every shift, paid time off (PTO) amounting to two weeks annually, and an immediate hiring process that encourages quick integration into the team. Employees at Mad Town Gastropub can also look forward to great opportunities for career advancement within SSP's extensive network, supporting personal and professional growth.
As a Server at Mad Town Gastropub, individuals will play a crucial role in the guest experience by answering questions, providing menu recommendations, and accurately taking orders using the POS system. The role also includes preparing and serving items such as soups, salads, desserts, and coffee, as well as monitoring guests’ needs and responding promptly to additional requests. Maintaining clean and organized service areas is essential, alongside balancing and reconciling checks to ensure smooth and accurate transactions. Those hired will join a team committed to excellence, diversity, and inclusion, working collaboratively to uphold a welcoming environment for all guests and staff alike.
We are actively seeking motivated Servers to join our team at Mad Town Gastropub. This role is an excellent opportunity for individuals who are passionate about hospitality and eager to work in a lively environment that values growth and advancement. Servers will be responsible for engaging with guests, providing detailed information about food and beverage offerings, and ensuring an enjoyable dining experience through attentive and courteous service. Both full-time and part-time positions are available, offering flexible scheduling to accommodate various lifestyles and commitments.
Compensation starts at $2.35 per hour plus tips, with average earnings ranging between $28 and $32 per hour, reflecting the opportunity for significant income through excellent customer service. This position comes with a number of attractive benefits including a free meal with every shift, paid time off (PTO) amounting to two weeks annually, and an immediate hiring process that encourages quick integration into the team. Employees at Mad Town Gastropub can also look forward to great opportunities for career advancement within SSP's extensive network, supporting personal and professional growth.
As a Server at Mad Town Gastropub, individuals will play a crucial role in the guest experience by answering questions, providing menu recommendations, and accurately taking orders using the POS system. The role also includes preparing and serving items such as soups, salads, desserts, and coffee, as well as monitoring guests’ needs and responding promptly to additional requests. Maintaining clean and organized service areas is essential, alongside balancing and reconciling checks to ensure smooth and accurate transactions. Those hired will join a team committed to excellence, diversity, and inclusion, working collaboratively to uphold a welcoming environment for all guests and staff alike.
Job Requirements
- 6 months experience working in retail or food service environment preferred
- High school diploma preferred
- Verbal and written communication skills
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders
- Experience in dealing with problems involving customer service
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Food handlers permit, as required by law
- Brand certification, as required
- Ability to remember, recite, and promote the variety of menu items
- Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check
- Ability to stand and work in confined spaces for long periods of time
Job Qualifications
- 6 months experience working in retail or food service environment preferred
- High school diploma preferred
- Verbal and written communication skills
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders
- Experience in dealing with problems involving customer service
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Food handlers permit, as required by law
- Brand certification, as required
- Ability to remember, recite, and promote the variety of menu items
- Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check
- Ability to stand and work in confined spaces for long periods of time
Job Duties
- Answer questions and offer suggestions regarding food, beverages, and services of the facility
- Accurately input orders into the POS system
- Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
- Observe guests to anticipate their needs and respond to any additional requests
- Clear all dishes away from table
- Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
- Clear and reset all counters or tables at the conclusion of each course
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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