Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $12.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
full benefits
Employee Meal
Set Schedules
Opportunity for advancement
Health Insurance
Dental Insurance
Paid Time Off
Job Description
SSP America operates a notable portfolio of restaurant brands within the Eastern Iowa Airport, including Cedar Ridge Barrel House and The High Porch, catering to travelers and visitors looking for quality dining experiences. As a leading food service provider, SSP America emphasizes excellent customer service, quality dining, and a rewarding work environment for its employees. The company is currently hiring servers to join their team in Eastern Iowa, offering a unique opportunity for individuals who prefer early morning shifts and wish to have afternoons off. With a shift time from 4 a.m. to 12:30 p.m., this role is ideal for candidates who appreciate a set schedule, immediate employment opportunities, and potential career advancement within the organization. The position offers a starting wage of $12.00 per hour plus tips, full benefits, and an employee meal, underscoring the companys commitment to taking care of its workforce.\n\nIn the Server role, you will serve as the face of the restaurant, greeting guests in a timely, courteous, and friendly manner, ensuring they receive quality service from entry to exit. Responsibilities include using recipes and portion controls to mix, garnish, and present beverages professionally, taking and inputting orders efficiently using point-of-sale technology, and managing cash transactions accurately. Maintaining the bar set-up and stock is vital, including preparing fresh fruit, vegetable garnishes, and juices daily to guarantee product quality and presentation. Compliance with all state, federal, and corporate liquor regulations is mandatory, ensuring that alcoholic beverages are served responsibly. This position requires strong communication skills, attention to detail, and the ability to uphold health and safety standards consistently. The role demands physical stamina for standing long hours and operating in confined spaces, making it essential for candidates to demonstrate endurance and diligence. SSP America values diversity and inclusion; they champion equal opportunity employment and foster an environment where all employees feel valued and motivated. Applicants from a wide range of backgrounds are encouraged to apply, reflecting the company's dedication to equitable hiring practices and community respect.
Job Requirements
- Perform general cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
- Other duties as assigned
- 6 months' experience working in retail or food service environment
- High school diploma preferred
- Verbal and written communication
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders
- Experience in dealing with problems involving customer service
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Food handlers permit, as required by law
- Brand certification, as required
- Ability to remember, recite, and promote the variety of menu items
- Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check
- Ability to stand and work in confined spaces for long periods of time
Job Qualifications
- 6 months' experience working in retail or food service environment
- High school diploma preferred
- Verbal and written communication skills
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders
- Experience in dealing with problems involving customer service
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Food handlers permit, as required by law
- Brand certification, as required
- Ability to remember, recite, and promote the variety of menu items
- Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check
- Ability to stand and work in confined spaces for long periods of time
Job Duties
- Greet guests in a timely, courteous, and friendly manner
- Use recipes and practice portion control to mix, garnish, and present drinks
- Input orders into register at the point of sale and create a check for each guest
- Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed
- Always maintain proper and adequate set-up of the bar
- Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality
- Must adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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