Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
training programs
employee recognition programs
flexible scheduling

Job Description

Sheraton Austin Georgetown Hotel and Conference Center, located in Georgetown, Texas, is part of Marriott International's renowned portfolio of hospitality brands. With a rich history dating back to 1937, Sheraton has established itself as a premier destination that offers a welcoming and engaging environment for travelers and local guests alike. As a hotel and conference center, Sheraton Austin Georgetown combines comfortable accommodations, modern amenities, and exceptional service to create unforgettable experiences for visitors. The hotel’s commitment to excellence ensures that every guest feels valued and cared for, whether they are attending a business conference, celebrating a special event, or simply enjoying a relaxing stay. Marriott International is dedicated to fostering an inclusive workplace where diversity is celebrated, and all associates have the opportunity to thrive professionally and personally. The Sheraton brand emphasizes a sense of belonging and connection, making it a vibrant community within the global Marriott family.This particular role is for a Guest Service Expert within the Food and Beverage & Culinary category. This is a part-time, non-management position at the Sheraton Austin Georgetown Hotel and Conference Center. The Guest Service Expert plays a vital role in delivering an exceptional dining experience that goes beyond simply serving food. The focus is on creating memorable and unique experiences for guests by combining excellent service with quality food and beverages. The Guest Service Expert is responsible for various tasks such as setting tables, communicating effectively with kitchen staff, interacting warmly with guests, and ensuring cleanliness in work areas and supplies. This role requires attention to detail, a proactive approach, and a genuine commitment to hospitality. The position demands physical activity including standing, sitting, walking for extended periods, and handling objects up to 50 pounds with assistance, emphasizing the need for stamina and the ability to perform hands-on duties efficiently. The company values a safe workplace and expects employees to adhere strictly to company policies, maintain quality standards, and present themselves professionally in appearance and communication. Preferred qualifications for this role include a high school diploma or equivalent and less than one year of related work experience, making it ideal for individuals seeking to start or advance their career in the hospitality industry. Sheraton encourages a collaborative and supportive work environment where team members are empowered to contribute to the guest experience actively. Joining Sheraton means becoming part of a global community that is passionate about hospitality, teamwork, and delivering meaningful experiences. The career path here offers opportunities for growth, learning, and becoming the best version of oneself while making a positive impact on guests and the broader community.

Job Requirements

  • high school diploma or equivalent
  • less than 1 year of related work experience
  • ability to stand, sit, or walk for extended periods
  • ability to lift and move objects up to 50 pounds with assistance
  • excellent communication skills
  • willingness to follow company policies
  • ability to maintain professional appearance

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • less than 1 year related work experience
  • no supervisory experience
  • strong communication skills
  • ability to work in a team environment
  • good physical stamina

Job Duties

  • set tables for guests
  • communicate effectively with kitchen staff
  • interact warmly and serve guests
  • clean work areas and supplies
  • manage menu information accurately
  • ensure a safe workplace
  • uphold quality standards

Job Criteria

Experience

Entry Level (1-2 years)


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