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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $8.25 - $9.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program with company match
Tuition Assistance
discounted room rates
Training opportunities
Career advancement opportunities
Job Description
Concord Hospitality is a leading company in the hospitality sector, renowned for its commitment to quality service and exceptional guest experiences. Operating across various markets, Concord Hospitality manages a portfolio of hotels and food and beverage outlets, aiming to deliver memorable moments for every guest. The company places a strong emphasis on an "Associate First" culture, devoted to personal and professional development, diversity, inclusion, and work-life balance. With foundational cornerstones based on Quality, Integrity, Community, Profitability, and Fun, Concord Hospitality fosters a supportive and engaging workplace. Their teams are dedicated to maintaining the highest standards in customer service while significantly... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in serving or customer service roles preferred
- Strong verbal communication skills
- Ability to work in a fast-paced environment
- Flexibility to work nights, weekends, and holidays
- Ability to stand for extended periods
- Reliable and punctual
- Team player with a positive attitude
Job Qualifications
- Prior serving or hospitality experience preferred
- Strong communication and customer service skills
- Ability to work efficiently in a fast-paced environment
- Flexibility to work varied shifts, including nights, weekends, and holidays
- Commitment to teamwork, professionalism, and guest satisfaction
Job Duties
- Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience
- Maintain a calm and professional demeanor during high-volume periods or unusual events
- Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns
- Keep workstations clean, organized, and fully stocked
- Accurately take and process guest orders while communicating clearly and pleasantly
- Maintain consistent attendance and punctuality
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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