Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Paid sick leave
401k
health care
complimentary shift meal
semi-annual employee appreciation days
Commuter Transit Benefits
Job Description
Our restaurant is a vibrant and welcoming establishment dedicated to providing exceptional dining experiences to all guests. We pride ourselves on delivering a unique service style combined with delicious food and beverages crafted to satisfy diverse palates. As a team, we uphold high standards of hospitality and quality, ensuring every visitor feels valued and cared for. Our commitment to excellence extends beyond our food to our professional, friendly atmosphere, which encourages guests to return regularly. Our team thrives on collaboration, positivity, and continuous improvement, making our restaurant not just a place to work but a community to grow within.
We are currently seeking a motivated and professional Restaurant Server to join our dynamic team. This role is essential in shaping the guest experience by providing attentive and knowledgeable service from the moment guests arrive until they leave satisfied. As a Restaurant Server, you will engage directly with customers, taking orders accurately, serving meals and drinks promptly, and managing billing with precision. This position also requires assisting with light food preparation and maintaining cleanliness and organization in the dining area to ensure optimum guest satisfaction. A strong focus is placed on understanding the menu in-depth, including preparation methods, ingredients, and potential allergens, allowing you to confidently guide guests through their choices.
In addition to serving duties, you will be responsible for recognizing and handling sensitive situations, such as verifying age for alcohol consumption and managing signs of intoxication with appropriate judgment and communication with management. You will be an ambassador of our brand by promoting daily specials, upselling menu items where appropriate, and encouraging guests to return for future visits. The role involves working closely with the General Manager and FOH Manager, adhering to established service standards and participating actively in marketing and promotional activities.
This role demands excellent interpersonal skills, a positive attitude, and the physical stamina to stand for extended periods and perform tasks such as cleaning, lifting, and walking efficiently. You will need to utilize effective communication skills and teamwork to help create a smooth and enjoyable dining experience for our patrons. This full-time position is ideal for someone passionate about hospitality and eager to contribute to a dynamic, team-oriented environment where customer satisfaction is paramount. We offer a supportive atmosphere that values diversity and equal opportunity, ensuring all employees can thrive and grow within our establishment.
We are currently seeking a motivated and professional Restaurant Server to join our dynamic team. This role is essential in shaping the guest experience by providing attentive and knowledgeable service from the moment guests arrive until they leave satisfied. As a Restaurant Server, you will engage directly with customers, taking orders accurately, serving meals and drinks promptly, and managing billing with precision. This position also requires assisting with light food preparation and maintaining cleanliness and organization in the dining area to ensure optimum guest satisfaction. A strong focus is placed on understanding the menu in-depth, including preparation methods, ingredients, and potential allergens, allowing you to confidently guide guests through their choices.
In addition to serving duties, you will be responsible for recognizing and handling sensitive situations, such as verifying age for alcohol consumption and managing signs of intoxication with appropriate judgment and communication with management. You will be an ambassador of our brand by promoting daily specials, upselling menu items where appropriate, and encouraging guests to return for future visits. The role involves working closely with the General Manager and FOH Manager, adhering to established service standards and participating actively in marketing and promotional activities.
This role demands excellent interpersonal skills, a positive attitude, and the physical stamina to stand for extended periods and perform tasks such as cleaning, lifting, and walking efficiently. You will need to utilize effective communication skills and teamwork to help create a smooth and enjoyable dining experience for our patrons. This full-time position is ideal for someone passionate about hospitality and eager to contribute to a dynamic, team-oriented environment where customer satisfaction is paramount. We offer a supportive atmosphere that values diversity and equal opportunity, ensuring all employees can thrive and grow within our establishment.
Job Requirements
- High school diploma or equivalent
- prior experience in a customer service or restaurant server role preferred
- ability to communicate effectively in English
- physical ability to stand for extended periods and perform lifting and cleaning tasks
- knowledge of food safety and handling practices
- availability to work flexible hours including weekends and holidays
- excellent interpersonal and communication skills
- willingness to learn and adhere to company policies and service standards
- basic math and cash handling skills
- ability to manage stressful situations calmly and professionally
Job Qualifications
- Guest service skills with ability to anticipate and respond to guest needs
- effective communication with guests, coworkers, and management
- interpersonal skills to interact positively with diverse personalities
- team collaboration skills
- understanding of sales techniques and product knowledge
- ability to perform physical tasks such as cleaning, climbing, lifting, and standing for long periods
- problem-solving skills using sound judgment and company policy
- basic accounting and math skills familiarity with point of sale systems
- quality control assessment abilities
- proficiency in English speaking and writing
- flexibility and willingness to work overtime and assist others
Job Duties
- Welcome guests in a friendly and professional manner
- educate guests about service style, food, and drink menus including preparation and ingredients
- be knowledgeable about menu items to address food allergies and concerns
- maintain a positive attitude and smile at all times
- assist with light food preparation duties
- adhere to service standards including upselling and suggestive selling
- inform guests about daily specials and menu recommendations
- check quality and presentation before serving food and beverages
- serve food and drinks promptly
- verify identification for alcohol consumption
- recognize signs of intoxication and manage situations appropriately
- process guest payments accurately
- thank guests sincerely and encourage return visits
- clear, clean, and reset tables following sanitation standards
- ensure condiments and napkin dispensers are clean and well-stocked
- address guest complaints and notify management
- participate in marketing and promotional initiatives
- complete shift duties including beginning, change, and end of shift tasks
- demonstrate speed of service and urgency
- attend all scheduled employee meetings
- carry out additional tasks as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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