Restaurant Server

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.50 - $18.50
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program with company match
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities

Job Description

Concord Hospitality is a dynamic and respected company in the hospitality industry, well-regarded for providing exceptional service and quality accommodations across its portfolio of hotels and food and beverage outlets. The company emphasizes an "Associate First" culture, showcasing its commitment to the development and support of its employees at all stages of their careers. With a strong foundation built on the five cornerstones of Quality, Integrity, Community, Profitability, and Fun, Concord Hospitality fosters an inclusive, diverse, and engaging work environment where associates feel valued and motivated. The company actively invests in training and development programs aimed at empowering staff, from interns to executive leaders, ensuring that every associate has the opportunity to grow professionally and personally while contributing meaningfully to the hospitality experience.

As a Server at Concord Hospitality, you will play a crucial role in shaping a guest's experience by often being the first or last point of contact during their visit to the restaurant or food and beverage outlet. This role is ideal for individuals who are passionate about customer service, enjoy engaging with people, and possess a proactive approach to providing memorable dining experiences. Servers at Concord are tasked with delivering warm, attentive, and efficient service, which requires excellent communication skills, professionalism, and the ability to maintain composure during high-volume periods or unexpected situations. Being detail-oriented, you will be responsible for accurately taking and processing guest orders, maintaining cleanliness and organization of workstations, and assisting management by monitoring operations and addressing any guest concerns swiftly and courteously.

The position involves working in a fast-paced environment, necessitating flexibility to work varying shifts including nights, weekends, and holidays. Concord Hospitality values teamwork and a positive attitude, looking for team members committed to upholding the company’s high standards of quality and guest satisfaction. This full-time opportunity offers competitive wages along with a comprehensive benefits package that includes medical, dental, and vision insurance, life insurance, disability options, 401(k) with company match, tuition assistance, discounted room rates at Concord-managed hotels, and opportunities for training, development, and career advancement. Joining Concord Hospitality means becoming part of a company that not only delivers top-tier guest experiences but also prioritizes employee well-being and growth, making it an excellent place to advance your career in the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Prior serving or hospitality experience preferred
  • Ability to communicate effectively with guests and team members
  • Flexibility to work varied shifts including nights, weekends, and holidays
  • Ability to stand and walk for extended periods
  • Commitment to professionalism, teamwork, and guest satisfaction

Job Qualifications

  • Prior serving or hospitality experience preferred
  • Strong communication and customer service skills
  • Ability to work efficiently in a fast-paced environment
  • Flexibility to work varied shifts, including nights, weekends, and holidays
  • Commitment to teamwork, professionalism, and guest satisfaction

Job Duties

  • Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience
  • Maintain a calm and professional demeanor during high-volume periods or unusual events
  • Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns
  • Keep workstations clean, organized, and fully stocked
  • Accurately take and process guest orders while communicating clearly and pleasantly
  • Maintain consistent attendance and punctuality

Job Criteria

Experience

Mid Level (3-7 years)


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