Restaurant Server

Live! by Loews - St. Louis, MO is a distinguished collaboration between Loews Hotels & Co, The Cordish Companies, and the St. Louis Cardinals, one of the nation’s most beloved sports franchises. This partnership brings to life a unique hospitality experience that combines sport, entertainment, and luxury under one roof. Located in the exciting Ballpark Village Live! complex, Live! by Loews enhances this vibrant atmosphere with its locally crafted, unscripted experiences designed to appeal to both group and leisure travelers. The property features 216 beautifully appointed guestrooms, complemented by 17,000 square feet of versatile meeting and event space offering stunning views. Guests can enjoy a variety of dining options, including multiple food and beverage outlets such as an outdoor lounge and a distinctive Bourbon Bar.

Founded in 1960, Loews Hotels & Co is a well-established operator of iconic hotels and resorts across the United States. The company is renowned for its commitment to crafting exceptional guest experiences through diverse and inclusive teams. At Loews, growth and a sense of belonging are central values, and employees are celebrated for their unique qualities and contributions. From guest services and culinary roles to finance and information technology, the company offers numerous career paths and growth opportunities, making it an attractive employer for those seeking to make meaningful impacts in the hospitality industry.

The Food Server role at Live! by Loews - St. Louis is pivotal in delivering an outstanding dining experience to guests. This position requires maintaining an in-depth knowledge of all menu items, including ingredients and preparation methods, to provide accurate and engaging information to guests. Responsibilities include setting up and managing assigned stations, professionally greeting and interacting with guests, and suggestively selling menu items to elevate the dining experience. Food Servers are expected to accurately record orders, monitor meal preparation and presentation, and ensure timely service that aligns with high service standards.

Aside from serving food and beverage items with professionalism, Food Servers at Live! by Loews actively anticipate guest needs, respond promptly to requests, and monitor overall satisfaction throughout the meal. The role also includes handling guest checks, processing payments accurately via the Point of Sale (POS) system, and completing end-of-shift revenue and cash reports to ensure accountability. This position demands adherence to safety and sanitation standards, teamwork, and maintaining cleanliness and order in the work area.

Loews fosters a supportive working environment where team member well-being is prioritized. The company offers competitive health and wellness benefits, 401(k) plans with company matching, paid sick days, vacation, holidays, bereavement leave, and even pet bereavement leave. Continued learning and development are encouraged through various training programs and tuition reimbursement. Additional benefits such as pet insurance, team member hotel discounts, and other perks make this an appealing place for hospitality professionals to build and advance their careers.

Overall, this role is ideal for individuals with prior experience in high-volume, upscale hotel or restaurant settings who are passionate about guest service and eager to contribute to a vibrant and dynamic team. The flexible scheduling requirement, including weekends and holidays, highlights the need for dedicated individuals willing to accommodate the demands of the hospitality industry. Join Live! by Loews to be a part of an esteemed hotel that blends rich sports heritage with exceptional service and local culture, creating memorable moments for every guest.