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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401(k)
paid sick days
Paid vacation
Paid holidays
Tuition Reimbursement
Pet insurance
Job Description
Live! by Loews - St. Louis, MO is a distinguished collaboration between Loews Hotels & Co, The Cordish Companies, and the St. Louis Cardinals, one of the nation’s most beloved sports franchises. This partnership brings to life a unique hospitality experience that combines sport, entertainment, and luxury under one roof. Located in the exciting Ballpark Village Live! complex, Live! by Loews enhances this vibrant atmosphere with its locally crafted, unscripted experiences designed to appeal to both group and leisure travelers. The property features 216 beautifully appointed guestrooms, complemented by 17,000 square feet of versatile meeting and event space offering stunning... Show More
Job Requirements
- High school diploma or equivalent
- At least one year of experience in food service in a high volume, upscale setting
- Knowledge of food terminology and sanitation standards
- Strong guest service skills
- Basic computer literacy
- Physical ability to lift trays up to 35 pounds repeatedly
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- One or more years experience as a food server in a high volume, upscale hotel or restaurant environment
- Thorough knowledge of food terminology, food service techniques and sanitation standards
- Exceptional guest service skills
- Basic computer skills
- Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively
- Ability to work flexible schedule including weekends and holidays
Job Duties
- Maintains current knowledge of all menu offerings, including ingredients, preparation, presentation and timing
- Sets up assigned station with all required supplies
- Greets guests politely and professionally according to Loews standards
- Suggestively sells menu items to enhance guest dining experience
- Records guests’ orders accurately and enters orders into POS terminal
- Coordinates order placement to ensure consistent timing throughout meal
- Monitors preparation and presentation of food items to ensure quality
- Serves food and beverages according to Loews standards
- Anticipates guest needs, responds promptly to requests and ensures satisfaction
- Prepares and presents accurate guest checks, collects payment and applies charges using POS
- Completes end-of-shift revenue report and cash deposit
- Performs side work duties as assigned
- Promotes teamwork and notifies management of any issues
- Complies with safety regulations, uniform standards, and hotel policies
- Maintains cleanliness and excellent condition of equipment and work area
- Attends meetings and training sessions
- Recycles where possible
- Remains informed on hotel information and changes
- Executes emergency procedures as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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