Restaurant Server

Sheraton Austin Georgetown Hotel & Conference Center is a distinguished hospitality establishment located in Georgetown, Texas. Part of the globally recognized Marriott International portfolio, the Sheraton brand has been a premier destination for travelers since 1937, offering a blend of comfort, elegance, and exceptional service. The Georgetown property is known for its welcoming atmosphere and commitment to creating memorable guest experiences through excellent amenities and dedicated staff across its various departments including food and beverage, conference hosting, and guest services. As an integral component of Marriott International, Sheraton Austin Georgetown Hotel benefits from the support and standards of one of the largest and most respected hotel companies worldwide, ensuring a professional yet inviting environment for its employees and guests alike.

The role of a Guest Service Expert at the Sheraton Austin Georgetown Hotel & Conference Center is designed to provide guests with an exceptional dining and service experience that goes beyond just serving food and drinks. This part-time, non-management position is ideal for individuals who thrive in dynamic, fast-paced environments and take pride in contributing to a welcoming and enjoyable atmosphere. The Guest Service Expert is instrumental in ensuring that every guest's visit to the hotel’s food and beverage outlets is seamless and memorable.

This role involves a variety of responsibilities including setting tables, communicating effectively with kitchen staff, interacting warmly with guests, and maintaining cleanliness in dining and service areas. The Guest Service Expert is expected to engage with guests in a friendly and professional manner, contributing to an experience that Sheraton aims to be distinctive and enjoyable for every visitor. The position requires standing, walking, and physical activity that includes moving and lifting items up to 25 pounds independently and up to 50 pounds with help, requiring stamina and a proactive approach. Adherence to safety protocols, company policies, and impeccable personal grooming and conduct are emphasized to uphold Sheraton's high standards.

Candidates should note that weekend availability is preferred, reflecting the hospitality industry's demand for flexible scheduling to meet guests’ needs during peak times. Although formal supervisory experience or specific certifications are not required, a high school diploma or GED equivalent with less than one year of related work experience is preferred, making this a great opportunity for individuals starting their careers in the guest services or food and beverage industry. Sheraton encourages a diverse and inclusive workplace, welcoming applications from all qualified candidates and fostering a culture where every associate's unique background is respected and valued.

Joining Sheraton means becoming a part of a global community dedicated to weaving connections and creating inviting spaces worldwide. If you have a passion for helping others, enjoy working as part of a team, and want to grow your career in hospitality with a reputable international brand, the Guest Service Expert position at Sheraton Austin Georgetown offers an excellent opportunity to develop skills and contribute to a brand that prioritizes meaningful guest interactions and memorable experiences.