Restaurant Server

HHM Hotels is a renowned hospitality company known for its commitment to delivering exceptional guest experiences across its diverse portfolio of hotels and resorts. With a firm dedication to quality service and sustainability, HHM Hotels continuously strives to foster environments where both guests and employees can thrive. The company emphasizes core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, reflecting its dedication to excellence and adaptability in the dynamic hospitality sector.

The role of a Restaurant Server at HHM Hotels is an exciting opportunity to join a dedicated team in a vibrant restaurant setting. This is a crucial front-of-house position designed for individuals passionate about hospitality and eager to provide excellent food and beverage service to guests. The restaurant server is responsible for taking and delivering food and beverage orders accurately, maintaining a welcoming atmosphere, and ensuring guest satisfaction meets the high standards set by the hotel brand. Employment can be full-time or part-time, with competitive wages reflecting the candidate's experience and expertise.

This role involves engaging directly with guests and working collaboratively with kitchen and service teams to ensure smooth operations. A successful server at HHM Hotels not only meets but exceeds guest expectations by following established service protocols and sustainability guidelines under the EarthView program. The position also offers career growth opportunities within the hospitality service ladder, including advancement to Restaurant Supervisor, Banquet Server, Captain, Restaurant Manager, and Banquet Manager roles.

Responsibilities extend beyond the traditional serving duties; servers may be called upon to assist with bartending and bussing during peak periods or staffing shortages. Understanding and effectively using point-of-sale (POS) systems is essential for order accuracy and processing payments. Servers must also pay attention to guest satisfaction feedback, actively contributing to improving the overall dining experience. The role requires adherence to workplace safety standards including the use of personal protective equipment and compliance with OSHA and MSDS guidelines.

HHM Hotels encourages employees to embrace a dynamic work environment where schedules may vary, including evening, weekend, and holiday shifts. This physical role demands stamina, involving extended periods of standing, walking, and the ability to lift up to 25 pounds safely. Applicants will find a supportive work culture emphasizing professional development, wellness, and community. Overall, this position offers an engaging, growth-oriented career path within one of the hospitality industry’s respected companies.