
Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Job Description
The Westin Savannah Harbor Golf Resort and Spa, located in the charming city of Savannah, Georgia, is a prestigious hotel and resort destination that offers luxurious accommodations, elegant dining experiences, and world-class amenities. Known for its stunning views of the Savannah River and its commitment to providing exceptional guest service, The Westin Savannah Harbor Golf Resort and Spa combines Southern hospitality with sophisticated comfort. The resort features beautifully appointed guest rooms, a championship 18-hole golf course, a relaxing full-service spa, and multiple dining options that cater to a variety of tastes. Guests are welcomed to enjoy not only leisure and relaxation but also events and meetings in an inspiring environment, making it a distinguished establishment in the hospitality industry.
Within this thriving hospitality environment, the role of a Guest Service Expert in the Food and Beverage department is critical to delivering the high standards expected by guests and the resort itself. This part-time, non-management position is designed for individuals who are passionate about creating memorable guest experiences through their attentive service and positive attitude. Guest Service Experts are responsible for much more than typical food service tasks; they play an essential part in building a welcoming and unique dining atmosphere that enhances every guest’s visit.
As a Guest Service Expert, you will engage with guests by setting tables, communicating effectively with the kitchen, taking orders, and ensuring smooth service from start to finish. The role requires initiative and flexibility, as you will be expected to manage various tasks such as maintaining cleanliness in work areas, supporting team members, and contributing to a safe and professional workplace. Physical stamina is important in this role, as the position involves extended periods of standing, walking, and movement across diverse surfaces including slippery or uneven floors. You will also be handling the manual demands of the job, such as lifting and carrying light loads, reaching, bending, and sometimes stooping as part of your daily duties.
Marriott International, the parent company of The Westin Savannah Harbor, is committed to fostering an inclusive workplace, where diversity is celebrated and career growth is supported. Joining their team means becoming part of a global family that values respect, integrity, and service excellence. This opportunity offers the chance to gain valuable work experience in a dynamic hospitality setting and to contribute to a team dedicated to exceeding guest expectations. The Guest Service Expert position is ideal for energetic individuals seeking to develop their skills in food and beverage service within a welcoming and professional environment. Whether you have prior experience or are new to the industry, Marriott encourages applicants who embody a strong work ethic, a positive demeanor, and a commitment to quality service to apply.
Within this thriving hospitality environment, the role of a Guest Service Expert in the Food and Beverage department is critical to delivering the high standards expected by guests and the resort itself. This part-time, non-management position is designed for individuals who are passionate about creating memorable guest experiences through their attentive service and positive attitude. Guest Service Experts are responsible for much more than typical food service tasks; they play an essential part in building a welcoming and unique dining atmosphere that enhances every guest’s visit.
As a Guest Service Expert, you will engage with guests by setting tables, communicating effectively with the kitchen, taking orders, and ensuring smooth service from start to finish. The role requires initiative and flexibility, as you will be expected to manage various tasks such as maintaining cleanliness in work areas, supporting team members, and contributing to a safe and professional workplace. Physical stamina is important in this role, as the position involves extended periods of standing, walking, and movement across diverse surfaces including slippery or uneven floors. You will also be handling the manual demands of the job, such as lifting and carrying light loads, reaching, bending, and sometimes stooping as part of your daily duties.
Marriott International, the parent company of The Westin Savannah Harbor, is committed to fostering an inclusive workplace, where diversity is celebrated and career growth is supported. Joining their team means becoming part of a global family that values respect, integrity, and service excellence. This opportunity offers the chance to gain valuable work experience in a dynamic hospitality setting and to contribute to a team dedicated to exceeding guest expectations. The Guest Service Expert position is ideal for energetic individuals seeking to develop their skills in food and beverage service within a welcoming and professional environment. Whether you have prior experience or are new to the industry, Marriott encourages applicants who embody a strong work ethic, a positive demeanor, and a commitment to quality service to apply.
Job Requirements
- high school diploma or GED equivalent
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull objects weighing up to 25 pounds unassisted
- ability to work part time
- willingness to follow company policies and procedures
- commitment to maintaining professional appearance and conduct
Job Qualifications
- high school diploma or GED equivalent
- less than 1 year related work experience
- no supervisory experience
- strong communication skills
- ability to work in a fast-paced environment
- customer service orientation
- teamwork and collaboration skills
Job Duties
- set tables to prepare for guest arrival
- communicate orders clearly with kitchen staff
- interact with guests to ensure satisfaction
- serve food and beverages promptly
- clean work areas and supplies regularly
- maintain a safe and professional work environment
- assist team members as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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