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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $8.00
Work Schedule
Weekend Shifts
Benefits
retention bonuses
Free Meal Every Shift
Hotel and restaurant discounts
Free parking or bus pass
Movie perks
Career growth opportunities
Paid Time Off
Holiday pay
Annual Raises
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Retirement Options
employee recognition programs
Referral bonuses
Job Description
Hilton Madison Monona Terrace is a prominent hospitality establishment located in the heart of Madison, Wisconsin. It is part of the Marcus Hotels & Resorts family, a division of The Marcus Corporation, which boasts a 60-year legacy of operational and service excellence across its portfolio of 15 unique hotels and resorts in the United States. Known for their distinctive character and style, Marcus Hotels & Resorts emphasizes creating extraordinary guest experiences while fostering a supportive and engaging work environment for their associates.
At Hilton Madison Monona Terrace, the restaurant is more than just a dining venue. It serves... Show More
At Hilton Madison Monona Terrace, the restaurant is more than just a dining venue. It serves... Show More
Job Requirements
- Previous experience in a restaurant or customer service setting is a plus but not required
- Friendly, reliable, and team-oriented with strong communication skills
- Ability to multitask and stay calm in a fast-paced environment
- Comfortable using a Point of Sale (POS) system
- Able to lift up to 50 pounds and remain on feet for extended periods
- Availability to work weekends, early mornings, or evening shifts
- English proficiency (spoken and written) to support guests and follow instructions
Job Qualifications
- Previous experience in a restaurant or customer service setting is a plus but not required
- Friendly, reliable, and team-oriented with strong communication skills
- Ability to multitask and stay calm in a fast-paced environment
- Comfortable using a Point of Sale (POS) system
- Able to lift up to 50 pounds and remain on feet for extended periods
- Availability to work weekends, early mornings, or evening shifts
- English proficiency (spoken and written) to support guests and follow instructions
Job Duties
- Greet guests with warmth and professionalism
- Take orders accurately and enter them into the POS system
- Serve food and beverages according to Hilton and Marcus standards
- Anticipate guest needs and respond promptly to requests
- Maintain clean, organized tables and dining areas
- Communicate with team members and kitchen staff to ensure smooth service
- Resolve guest concerns when possible or escalate to supervisors as needed
- Support restaurant cleanliness and assist with restocking as needed
Job Criteria
Experience
No experience required
Job Location
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