Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $15.25
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a distinguished leader in the hospitality industry, known for its comprehensive and fully integrated approach to managing hotel properties and delivering outstanding client service. With a reputation for excellence, Driftwood Hospitality Management’s culture emphasizes empowerment, encouraging associates to take initiative, be proactive, and contribute meaningfully to the success of their individual properties. The company prides itself on assembling the best talent across all roles within the hospitality sector, ensuring high standards and exceptional guest experiences at every level of their operations. This forward-thinking management group fosters an environment of collaboration, integrity, and professionalism, making it a preferred employer for hospitality professionals seeking to advance their careers in a supportive and dynamic setting.
The role of a Food and Beverage Server within Driftwood Hospitality Management is a critical position designed to enhance guests’ dining experiences by providing attentive, courteous, and efficient service. The position demands a high level of guest interaction, with responsibilities including taking food and beverage orders, delivering items accurately and promptly, and maintaining a friendly demeanor throughout every interaction. Servers play an integral role in reflecting the company’s commitment to guest satisfaction, enabling seamless coordination between the kitchen and dining areas.
This job requires not only a strong knowledge of food and beverage service standards but also adherence to all federal, state, and corporate policies, particularly those pertaining to the responsible service of alcohol. A Food and Beverage Server is expected to be knowledgeable about menu items, able to provide guests with recommendations, and maintain an organized and clean station throughout their shift. The role is physically demanding, requiring the ability to lift and carry up to 30 pounds and enduring long periods of standing and walking in a busy, dynamic environment. Additionally, the server must exhibit excellent communication skills and possess basic English competency to ensure clear and effective interaction with guests and team members.
Operating within a hotel that serves guests 24 hours a day, seven days a week, the Food and Beverage Server position requires flexibility in work hours, including varied shifts that accommodate the operational needs of the property. The server contributes not only to serving food and beverages but also supports restaurant personnel by assisting with side work such as replenishing condiments, clearing tables, and maintaining overall cleanliness and safety standards. Compliance with safety procedures, emergency protocols, and appearance standards are essential components of this role.
Overall, joining Driftwood Hospitality Management as a Food and Beverage Server means becoming part of a respected company that values employee initiative, guest service excellence, and integrity. It offers an exciting opportunity to develop hospitality skills further while contributing to a positive guest experience and supporting the hotel’s operational success.
The role of a Food and Beverage Server within Driftwood Hospitality Management is a critical position designed to enhance guests’ dining experiences by providing attentive, courteous, and efficient service. The position demands a high level of guest interaction, with responsibilities including taking food and beverage orders, delivering items accurately and promptly, and maintaining a friendly demeanor throughout every interaction. Servers play an integral role in reflecting the company’s commitment to guest satisfaction, enabling seamless coordination between the kitchen and dining areas.
This job requires not only a strong knowledge of food and beverage service standards but also adherence to all federal, state, and corporate policies, particularly those pertaining to the responsible service of alcohol. A Food and Beverage Server is expected to be knowledgeable about menu items, able to provide guests with recommendations, and maintain an organized and clean station throughout their shift. The role is physically demanding, requiring the ability to lift and carry up to 30 pounds and enduring long periods of standing and walking in a busy, dynamic environment. Additionally, the server must exhibit excellent communication skills and possess basic English competency to ensure clear and effective interaction with guests and team members.
Operating within a hotel that serves guests 24 hours a day, seven days a week, the Food and Beverage Server position requires flexibility in work hours, including varied shifts that accommodate the operational needs of the property. The server contributes not only to serving food and beverages but also supports restaurant personnel by assisting with side work such as replenishing condiments, clearing tables, and maintaining overall cleanliness and safety standards. Compliance with safety procedures, emergency protocols, and appearance standards are essential components of this role.
Overall, joining Driftwood Hospitality Management as a Food and Beverage Server means becoming part of a respected company that values employee initiative, guest service excellence, and integrity. It offers an exciting opportunity to develop hospitality skills further while contributing to a positive guest experience and supporting the hotel’s operational success.
Job Requirements
- Ability to transport up to 30 lbs through a crowded room on a continuous basis throughout the shift
- Lifting fifty (30) pounds maximum
- Constant standing and walking required
- Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
- All team members must maintain a neat, clean and well groomed appearance
- Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- Hold a current Food Handler Card or in the process of being certified
- Hold a valid TABC license
Job Qualifications
- Hold a current Food Handler Card or in the process of being certified
- Hold a valid TABC license
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings and service ware
- Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
- Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
- Ability to remember, recite and promote the variety of menu items
- Ability to operate beverage equipment, e.g., coffee maker
Job Duties
- Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
- Check station before, during and after shift for proper set-up and cleanliness
- Record the details of the order from the guests, repeating the order to the guests to check for accuracy
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments
- Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- Replenish beverages as necessary and check with guests for overall satisfaction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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