Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a reputable hospitality company known for its commitment to quality service, integrity, community involvement, profitability, and fun. With a strong presence in the hotel and food service industry, Concord Hospitality manages multiple properties across North America, providing guests with exceptional customer experiences and quality accommodations. The company prides itself on fostering an "Associate First" culture, emphasizing personal development, diversity, and inclusion. Employees at Concord Hospitality are valued, respected, and recognized for their dedication and contributions. The company supports work-life balance and offers career advancement opportunities through comprehensive training and development programs.
We are currently hiring Servers to join our dynamic food service outlets. This role is ideal for individuals who have a passion to serve others and enjoy engaging with guests in a friendly and proactive manner. As a Server at Concord Hospitality, you are often the first or last point of contact the guest has in their day, making your role crucial to creating a positive and memorable experience. Your cheerful customer service attitude and friendly smile help set the tone for guests to enjoy their time with us. Responsibilities include maintaining a calm demeanor during busy periods, making decisions to ensure 100% guest satisfaction, and assisting management in identifying and solving guest problems. Additionally, Servers maintain a clean and organized workspace and engage with guests to understand and respond to their needs effectively. This position requires a high sense of responsibility, strong communication skills, and a winning personality.
Full-time associates enjoy competitive wages and a comprehensive benefits package that includes medical, dental, and vision plans, life insurance, short-term and long-term disability options, 401K plans, tuition assistance, and discounted room rates at Concord managed hotels. Concord Hospitality invests heavily in its associates through ongoing training and development opportunities, helping employees grow from entry-level roles to executive leadership positions. The company culture is vibrant and supportive, driven by five cornerstones: Quality, Integrity, Community, Profitability, and FUN. You will be part of a team that takes pride in delivering exceptional customer service and maintaining a great workplace environment where everyone feels included and valued. Join us if you want to contribute to a well-respected company with a clear mission and values and enjoy a rewarding career in hospitality.
We are currently hiring Servers to join our dynamic food service outlets. This role is ideal for individuals who have a passion to serve others and enjoy engaging with guests in a friendly and proactive manner. As a Server at Concord Hospitality, you are often the first or last point of contact the guest has in their day, making your role crucial to creating a positive and memorable experience. Your cheerful customer service attitude and friendly smile help set the tone for guests to enjoy their time with us. Responsibilities include maintaining a calm demeanor during busy periods, making decisions to ensure 100% guest satisfaction, and assisting management in identifying and solving guest problems. Additionally, Servers maintain a clean and organized workspace and engage with guests to understand and respond to their needs effectively. This position requires a high sense of responsibility, strong communication skills, and a winning personality.
Full-time associates enjoy competitive wages and a comprehensive benefits package that includes medical, dental, and vision plans, life insurance, short-term and long-term disability options, 401K plans, tuition assistance, and discounted room rates at Concord managed hotels. Concord Hospitality invests heavily in its associates through ongoing training and development opportunities, helping employees grow from entry-level roles to executive leadership positions. The company culture is vibrant and supportive, driven by five cornerstones: Quality, Integrity, Community, Profitability, and FUN. You will be part of a team that takes pride in delivering exceptional customer service and maintaining a great workplace environment where everyone feels included and valued. Join us if you want to contribute to a well-respected company with a clear mission and values and enjoy a rewarding career in hospitality.
Job Requirements
- Must have a high school diploma or equivalent
- Previous experience in a customer service or food service role preferred
- Ability to communicate clearly and effectively
- Must be able to work flexible hours, including evenings, weekends, and holidays
- Ability to stand and walk for extended periods
- Must maintain punctual and consistent attendance
- Ability to handle high-pressure situations calmly and professionally
Job Qualifications
- High school diploma or equivalent
- Previous experience in food service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving skills
- Friendly and approachable personality
- Ability to maintain composure under pressure
Job Duties
- Maintains a calm demeanor during periods of high volume or unusual events
- Make decisions and solve problems in the interest of 100% guest satisfaction
- Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
- Maintains a clean and organized workspace
- Maintains regular and punctual attendance
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Job Criteria
Experience
No experience required
Job Location
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