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Restaurant Server

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.37
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Fully vested 401k
Employee assistance program
MN sick and safe
Recognition Program
Volunteer Initiatives
Marriott Hotel Travel Discounts

Job Description

The hiring establishment is a renowned hotel operating within the hospitality industry, recognized for maintaining high standards in customer service, comfort, and guest satisfaction. This hotel offers full-service amenities that include luxurious accommodations, a variety of dining options, recreational activities, and an inviting atmosphere tailored to meet the needs of both leisure and business travelers. With a rich tradition of excellence, the hotel prides itself on providing guests with not only a place to stay but also a memorable and pleasant experience throughout their visit. The hotel continuously invests in its team by fostering a professional and supportive work environment... Show More

Job Requirements

  • Must be 21 years or older
  • minimum two years’ experience in a similar position with a full-service hotel or restaurant
  • TIPS training certification required within 30 days of hire date
  • ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance
  • ability to stand and walk for entire shift
  • flexibility to work weekends and holidays
  • good reading, writing, and oral proficiency in the English language.

Job Qualifications

  • Must be 21 years or older
  • good reading, writing, and oral proficiency in the English language
  • minimum two years’ experience in a similar position with a full-service hotel or restaurant
  • requires the ability to taste food and alcohol during trainings and new menu updates
  • TIPS training certification required within 30 days of hire date
  • previous experience with MICROS POS preferred
  • must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement
  • ability to work effectively with co-workers as part of a team and with minimal supervision
  • flexibility to work a varied schedule, which may include weekends and holidays
  • ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance
  • ability to stand and walk for entire shift
  • requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

Job Duties

  • Maintain complete knowledge and comply with all departmental policies, service standards, and standard operating procedures
  • take orders, retrieve and serve alcoholic, non-alcoholic, and meals to guests, courteously and efficiently according to hotel specifications
  • be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
  • assist in the maintenance of the outlet area and equipment
  • monitor and maintain cleanliness, sanitation, and organization of assigned work areas
  • maintain complete knowledge of all menu items, liquor brands, beer brands, and non-alcoholic selections available in the assigned outlet
  • maintain complete knowledge of the particular characteristics and description of every wine and champagne on the wine list
  • maintain complete knowledge of designated glassware and garnishes for each drink
  • maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, menus, price range, and dress code of assigned outlet
  • maintain complete knowledge of equipment and use only as intended
  • maintain positive guest relations at all times and resolve all guest complaints, ensuring guest satisfaction
  • maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minor, intoxicated persons, and drunk driving
  • maintain complete knowledge of the point of sale system and work with manager to report and resolve system issues, should they arise
  • obtain assigned bank and ensure accuracy of contracted monies while keeping bank secure at all times
  • complete opening and closing side duties
  • greet guests and take their orders, utilizing suggestive up-selling techniques
  • prepare guest check and process payment, adhering to all cash handling and credit policies
  • ensure maximum usage of all supplies to attain budgeted food and beverage cost and to prevent waste
  • use all chemicals in accordance with OSHA regulations and hotel requirements
  • maintain a professional and personable appearance at all times, according to hotel standards
  • successfully achieve the hotel’s core values of ownership, innovation, craft, respect, and community
  • all other duties as requested.

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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