Job Overview
Employment Type
Part-time
Compensation
Salary
Range $25,000.00 - $35,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
Job Description
HUDDLE HOUSE is a distinguished restaurant chain that prides itself on being deeply rooted in the communities it serves. Unlike typical chain restaurants, HUDDLE HOUSE fosters strong, genuine connections between its team members and customers, creating a unique and welcoming dining experience. The company has a compelling purpose: Bringing Friends and Families Together over Delicious Food Served from the Heart. This core value highlights the inviting nature of HUDDLE HOUSE and its commitment to making every guest feel at home. At HUDDLE HOUSE, the emphasis is placed on treating patrons as valued guests, often saying, "Get comfortable...this is YOUR HOUSE and YOUR KITCHEN," which reflects the brand's customer-centric philosophy. The establishment offers freshly prepared meals, tailored to customer preferences, making it an ideal spot for a quick bite before work or a relaxed place to socialize with family and friends.
The Restaurant Server at HUDDLE HOUSE plays a vital role in upholding the brand's promise of excellent customer service and quality food delivery. This position involves managing the daily operations of food and service in a manner that ensures customer satisfaction. Servers are responsible for taking accurate orders and conveying them efficiently to kitchen staff, guaranteeing that meals are delivered promptly and served with care. Cleanliness and organization of the serving area are integral parts of the role to maintain the restaurant's welcoming atmosphere. Furthermore, the server acts as a strong team player within the franchise environment, supporting the franchise partner and manager in achieving business goals. A successful candidate in this role will bring a positive attitude, effective communication skills, and a passion for exceeding customer expectations. The job not only demands attention to detail and multitasking but also encourages a friendly, can-do spirit to contribute to a fun and productive work environment. This role is ideal for individuals who enjoy interacting with diverse customers and thrive in a fast-paced, team-oriented setting.
The Restaurant Server at HUDDLE HOUSE plays a vital role in upholding the brand's promise of excellent customer service and quality food delivery. This position involves managing the daily operations of food and service in a manner that ensures customer satisfaction. Servers are responsible for taking accurate orders and conveying them efficiently to kitchen staff, guaranteeing that meals are delivered promptly and served with care. Cleanliness and organization of the serving area are integral parts of the role to maintain the restaurant's welcoming atmosphere. Furthermore, the server acts as a strong team player within the franchise environment, supporting the franchise partner and manager in achieving business goals. A successful candidate in this role will bring a positive attitude, effective communication skills, and a passion for exceeding customer expectations. The job not only demands attention to detail and multitasking but also encourages a friendly, can-do spirit to contribute to a fun and productive work environment. This role is ideal for individuals who enjoy interacting with diverse customers and thrive in a fast-paced, team-oriented setting.
Job Requirements
- High school diploma or equivalent
- previous experience in a restaurant or customer service role preferred
- ability to stand and walk for extended periods
- strong communication and interpersonal skills
- friendly and approachable demeanor
- ability to handle cash and process transactions accurately
- willingness to follow company policies and procedures
Job Qualifications
- Excellent customer service skills
- ability to communicate effectively with all restaurant staff
- some previous restaurant experience preferred
- can do attitude and willingness to be at your best during your shift
Job Duties
- Report to work on time in a clean and complete proper uniform
- greet all customers with a smile and a verbal greeting: "Good Morning or Welcome to Huddle House"
- review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
- using proper, approved abbreviations and submit tickets to the cook's station
- deliver food in a timely manner to the customer when food is ready
- handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over
- complete the position checklist while stocking and preparing the unit for the next shift
- perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
- bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
- know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell products
- know and follow the Huddle House steps of service with each and every guest to maximize shift sales
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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