
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $85,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
competitive pay
Performance incentives
Job Description
P.F. Chang's is a renowned global restaurant chain specializing in Asian cuisine, known for its innovative dishes and vibrant dining atmosphere. With locations across the United States and abroad, P.F. Chang's has built a reputation for delivering high-quality food, exceptional guest service, and a welcoming environment. The company prides itself on its commitment to employee development, community involvement, and fostering a workplace where team members can grow their careers while contributing to the brand's success. As part of its ongoing expansion and dedication to excellence, P.F. Chang's seeks experienced professionals passionate about the hospitality industry to join their leadership team.
The Senior Restaurant Manager at P.F. Chang's plays a pivotal role in ensuring the seamless operation of the front of house, overseeing all hospitality functions to meet the company's high standards. This full-time salaried position offers a competitive pay range of $65,000 to $85,000 per year, based on experience, and includes a comprehensive benefits package. The Senior Restaurant Manager is responsible for directing and managing front-of-house activities to enhance guest experiences while maintaining a productive and positive work environment.
This role requires a blend of strong leadership, operational expertise, and interpersonal skills. The Senior Restaurant Manager supervises the hospitality team, facilitating training and development to ensure every team member delivers excellent service. They are tasked with developing staff schedules, conducting pre-shift meetings to align the team on daily objectives, and holding the team accountable to the highest standards of dress code and conduct. Ensuring compliance with state safety and sanitation guidelines is a critical aspect of the role, alongside managing controllable expenses and supporting inventory management.
A successful Senior Restaurant Manager at P.F. Chang's is proactive in resolving guest service issues with professionalism and empathy, embodying the company’s core values and inspiring their team to do the same. The role involves physically demanding tasks, including standing and walking for extended periods and occasionally lifting items up to 50 pounds. The manager must also be capable of operating kitchen equipment and maintaining all tools in proper condition.
In return for their dedication and leadership, the Senior Restaurant Manager benefits from a robust support system from the company. Professional development is encouraged through paid management training programs designed to enhance skills and promote career advancement within the company. P.F. Chang's values its employees by offering comprehensive medical, dental, and vision benefits; 401(k) plans; paid time off; and performance incentives including monthly and annual bonuses. Employees also have access to exclusive discounts and a referral program with monetary rewards for successful hires. Moreover, P.F. Chang's demonstrates care for its team through initiatives like the Lucky Cat Fund, providing financial assistance during hardships, and holidays closures on Thanksgiving and Christmas to support work-life balance.
Joining P.F. Chang's in this leadership capacity means becoming part of a supportive and passionate community dedicated to celebrating life, family, and food. The company encourages applicants with a strong background in restaurant management who are ready to bring their expertise to a dynamic and rewarding environment. With clear opportunities for growth and a comprehensive benefits package, this role presents an excellent opportunity for experienced managers eager to make a meaningful impact in the hospitality sector.
The Senior Restaurant Manager at P.F. Chang's plays a pivotal role in ensuring the seamless operation of the front of house, overseeing all hospitality functions to meet the company's high standards. This full-time salaried position offers a competitive pay range of $65,000 to $85,000 per year, based on experience, and includes a comprehensive benefits package. The Senior Restaurant Manager is responsible for directing and managing front-of-house activities to enhance guest experiences while maintaining a productive and positive work environment.
This role requires a blend of strong leadership, operational expertise, and interpersonal skills. The Senior Restaurant Manager supervises the hospitality team, facilitating training and development to ensure every team member delivers excellent service. They are tasked with developing staff schedules, conducting pre-shift meetings to align the team on daily objectives, and holding the team accountable to the highest standards of dress code and conduct. Ensuring compliance with state safety and sanitation guidelines is a critical aspect of the role, alongside managing controllable expenses and supporting inventory management.
A successful Senior Restaurant Manager at P.F. Chang's is proactive in resolving guest service issues with professionalism and empathy, embodying the company’s core values and inspiring their team to do the same. The role involves physically demanding tasks, including standing and walking for extended periods and occasionally lifting items up to 50 pounds. The manager must also be capable of operating kitchen equipment and maintaining all tools in proper condition.
In return for their dedication and leadership, the Senior Restaurant Manager benefits from a robust support system from the company. Professional development is encouraged through paid management training programs designed to enhance skills and promote career advancement within the company. P.F. Chang's values its employees by offering comprehensive medical, dental, and vision benefits; 401(k) plans; paid time off; and performance incentives including monthly and annual bonuses. Employees also have access to exclusive discounts and a referral program with monetary rewards for successful hires. Moreover, P.F. Chang's demonstrates care for its team through initiatives like the Lucky Cat Fund, providing financial assistance during hardships, and holidays closures on Thanksgiving and Christmas to support work-life balance.
Joining P.F. Chang's in this leadership capacity means becoming part of a supportive and passionate community dedicated to celebrating life, family, and food. The company encourages applicants with a strong background in restaurant management who are ready to bring their expertise to a dynamic and rewarding environment. With clear opportunities for growth and a comprehensive benefits package, this role presents an excellent opportunity for experienced managers eager to make a meaningful impact in the hospitality sector.
Job Requirements
- 3+ years of experience in restaurant management
- Must possess a valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements, delivering large catering orders, making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
- Experience working in a hands-on, fast paced, high volume environment
- Experience mentoring and training hourly team members
- Strong communication skills with the ability to resolve conflict and provide direction to your teams
Job Qualifications
- Experience in a casual restaurant or upscale dining
- Experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols
- Involvement/understanding of managing inventory, cost of goods and overall control of financials
Job Duties
- Supervises and facilitates training of all hospitality team members
- Must be able to articulate clearly to team members, other members of management, and guests
- Develops schedules for all hospitality team members
- Holds pre-shift meetings to provide daily focus and continuous direction for staff
- Holds front of house staff accountable for dress code standards
- Accountable for following and executing all state safety and sanitation guidelines
- Supports the execution of inventory
- Manages controllable expenses for their area of responsibility
- Ensure all side work is appropriately assigned and completed
- Manages check-outs for all hospitality staff
- Ensures a clean and safe environment for all team members and guests
- Handles guest service issues professionally and with compassion
- Lives the message in all aspects of the position and inspires others to do the same
- Must be able to stand and walk for periods of eight to ten hours in length each shift
- Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift
- At times it might be necessary to lift up to 50 lbs
- Must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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