Restaurant Reservationist - Waldorf Astoria Beverly Hills

Waldorf Astoria Beverly Hills is a prestigious luxury hotel situated in the heart of Beverly Hills, California. Recognized as a Forbes 5-Star and AAA 5-Diamond property, this hotel epitomizes elegance and refined hospitality with 170 exquisitely appointed rooms and suites, 6,300 square feet of banquet space, and an exceptional collection of four distinctive food and beverage outlets. Among these are a newly opened Italian Tuscan Steakhouse, a stylish rooftop restaurant offering panoramic views, an inviting lobby lounge, and comprehensive in-room dining services. Known globally for delivering unparalleled guest experiences, Waldorf Astoria blends sophisticated luxury with genuine attention to detail, setting a benchmark for premium hospitality within the competitive luxury hotel market.

The role of Restaurant Reservationist at Waldorf Astoria Beverly Hills is integral to the hotel's Food and Beverage team. This position specializes in managing the front line of the hotel's dining experiences by handling restaurant reservation inquiries and securing bookings for the property's distinguished restaurants. Beyond just scheduling, the Reservationist shapes guests' experiences by providing exceptional customer service that exemplifies the warmth and attentiveness Waldorf Astoria is known for. As part of a team that prides itself on anticipating and exceeding guest needs, the Restaurant Reservationist plays a crucial role in delivering memorable moments that contribute to the overall luxury stay.

This full-time position involves responding promptly and professionally to inquiries, converting requests into confirmed reservations, and managing special guest requests with meticulous attention to detail. The Reservationist is also responsible for maximizing restaurant revenue by promoting special menus, events, and unique dining experiences. The ideal candidate will embody the core values of hospitality, integrity, leadership, teamwork, ownership, and a focus on excellence in every interaction. Working at Waldorf Astoria Beverly Hills means being part of a culture that nurtures professional growth, encourages collaboration, and supports team members in creating positive experiences not just for guests, but also within the community.

Moreover, Hilton, the global leader in hospitality and Waldorf Astoria's parent company, supports its team members with a comprehensive benefits package, including incredible travel perks through the Go Hilton program, opportunities to invest in the company through an employee stock purchase program, paid parental leave, and access to personalized caregiving and crisis concierge services. Mental health resources, generous paid time off, health and welfare benefits, and financial security options through retirement plans underpin Hilton’s commitment to employee wellbeing. Working for this award-winning workplace culture offers more than just a job; it provides a pathway for career advancement within a globally respected hotel brand. Those passionate about hospitality will find the Restaurant Reservationist position a rewarding opportunity to contribute to a world-class guest experience in a luxurious setting while advancing their career with a recognized leader in the travel and hospitality industry.