Restaurant Operations Manager - Book Tower Detroit, MI

Detroit, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible scheduling

Job Description

Method Co. is a boutique hospitality company known for developing, designing, and operating a distinctive portfolio of hotels, restaurants, and residences across the United States. With a deep commitment to creating culturally relevant and design-driven experiences, Method Co. brings together thoughtful service, elevated aesthetics, and a strong sense of place in every establishment it manages. The company prides itself on fostering an environment where creativity meets operational excellence, delivering guest experiences that are memorable and unique to each location. As a pioneer in hospitality, Method Co. stands out by emphasizing not only top-tier service but also by cultivating a passionate team dedicated to continuous improvement and innovative approaches within the industry.

The Restaurant Operations Manager position at Method Co., specifically for the Book Tower location, is an exceptional opportunity for an experienced and dynamic hospitality professional. This role entails overseeing all aspects of restaurant operations, including driving financial performance and nurturing a high-performing team that upholds the brand's standards of service and excellence. The ideal candidate is a hands-on leader with an insightful understanding of the hospitality industry's intricacies and a genuine passion for delivering outstanding guest experiences. With a sharp eye for detail and the ability to maintain strong operational discipline, the Restaurant Operations Manager will ensure that the environment is not only efficient and productive but also welcoming and engaging for every guest. The role demands balancing financial stewardship with creativity in programming and service delivery, helping the restaurant thrive in a competitive market. Additionally, strong collaboration with culinary leadership is essential to create a seamless front-of-house and back-of-house dynamic, solidifying the restaurant’s commitment to quality and guest satisfaction. This is a prime position for someone ready to lead with vision, inspire their team, and make a significant impact within a forward-thinking hospitality company. Employment type is full-time, and compensation is competitive and commensurate with experience, reflecting the importance of the role in driving the success of one of Method Co.'s key venues.

Job Requirements

Bachelor’s degree in hospitality management or related field preferred
Minimum 5 years of experience in restaurant or hospitality management
Demonstrated leadership experience managing front- and back-of-house teams
Strong financial acumen including P&L management and budgeting
Excellent organizational and multitasking abilities
Availability to work flexible hours including evenings, weekends, and holidays
Strong problem-solving skills and an ability to handle guest issues professionally
Ability to work in a fast-paced environment

Job Qualifications

Proven experience in restaurant or hospitality management
Strong leadership and team development skills
Excellent understanding of financial management including P&L and budgeting
Ability to maintain high service standards and guest satisfaction
Exceptional communication and interpersonal skills
Experience in driving revenue and managing operational efficiency
Knowledge of FOH and BOH operations and collaboration
Bachelor’s degree in hospitality management or related field preferred
Familiarity with the Detroit hospitality market a plus

Job Duties

Lead, inspire, and develop a diverse front- and back-of-house team
Foster a culture rooted in hospitality, accountability, and continuous improvement
Act as a visible and engaged presence on the floor, setting the tone for service
Oversee all daily restaurant operations, ensuring consistency and excellence across service, food, and beverage
Maintain and elevate service standards in alignment with the MethodCo brand
Partner closely with culinary leadership to ensure seamless FOH/BOH collaboration
Own and manage P&L, budgeting, and forecasting
Drive revenue through thoughtful programming, guest experience, and operational efficiency
Monitor labor, cost of goods, and other key metrics to ensure profitability
Champion an exceptional and personalized guest experience
Handle guest feedback with professionalism and urgency
Build relationships with regulars, VIPs, and the broader Detroit community
Recruit, train, and retain high-performing staff