Job Overview
Compensation
Salary
Range $51,100.00 - $63,200.00
Benefits
competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability insurance
short-term disability insurance
Employee assistance program
Buster's Legacy Fund
401K matching plan
Free Food
FREE gameplay
Multiple managers per shift
fun work environment
Career growth opportunities
Job Description
Dave & Buster's Inc. and Main Event Entertainment are prominent leaders in the entertainment and dining industry, known for their vibrant and energetic environments that blend restaurant experiences with interactive entertainment. Both brands operate under one roof, offering a unique combination of dining and entertainment that appeals to a broad demographic seeking fun, social engagement, and memorable experiences. These establishments are recognized for their commitment to delivering excellent service, maintaining a dynamic workplace culture, and providing exciting growth opportunities for their employees. They foster a professional yet fun-filled environment where teamwork and customer satisfaction are paramount. As leaders in their field, Dave & Buster's and Main Event Entertainment emphasize innovation in hospitality and entertainment services to stay ahead in a competitive market.
The Restaurant & Operations Manager role is crucial to maintaining and elevating the high standards that these companies set. This position provides overall leadership, supervision, and strategic direction to drive business results and enhance the guest experience consistently. The role requires a dynamic individual who thrives in a fast-paced, multi-faceted restaurant and entertainment environment. The manager will be responsible for overseeing every aspect of restaurant operations, from managing cost efficiency and labor to inspiring and leading the team toward exceeding goals. This role demands passion for hospitality, strong leadership skills, and the ability to multitask in a lively, sometimes noisy workplace.
Candidates who excel in this role love immediate gratification from seeing their efforts enhance customer experiences and team performance. They are not only goal-oriented but also adept at handling high-volume operational days, often exceeding $100,000 in daily sales, while working long hours including weekends, nights, and holidays. This hands-on manager engages actively with team members and guests, fostering a positive atmosphere filled with fun while ensuring operational excellence. They are responsible for recruiting, hiring, coaching, and continuously developing team members, embedding core values throughout their leadership practices. Finally, being part of a large leadership team means the manager can leverage collaborative support to achieve timely and high-quality results, making this role both challenging and highly rewarding.
The Restaurant & Operations Manager role is crucial to maintaining and elevating the high standards that these companies set. This position provides overall leadership, supervision, and strategic direction to drive business results and enhance the guest experience consistently. The role requires a dynamic individual who thrives in a fast-paced, multi-faceted restaurant and entertainment environment. The manager will be responsible for overseeing every aspect of restaurant operations, from managing cost efficiency and labor to inspiring and leading the team toward exceeding goals. This role demands passion for hospitality, strong leadership skills, and the ability to multitask in a lively, sometimes noisy workplace.
Candidates who excel in this role love immediate gratification from seeing their efforts enhance customer experiences and team performance. They are not only goal-oriented but also adept at handling high-volume operational days, often exceeding $100,000 in daily sales, while working long hours including weekends, nights, and holidays. This hands-on manager engages actively with team members and guests, fostering a positive atmosphere filled with fun while ensuring operational excellence. They are responsible for recruiting, hiring, coaching, and continuously developing team members, embedding core values throughout their leadership practices. Finally, being part of a large leadership team means the manager can leverage collaborative support to achieve timely and high-quality results, making this role both challenging and highly rewarding.
Job Requirements
- 21 plus years of age
- Two plus years of restaurant or hospitality experience
- Proficient in managing the cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- The ability to work weekends, nights, and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
Job Qualifications
- Two or more years of restaurant or hospitality experience
- Proficient in managing cost of goods sold and labor
- Ability to lead and inspire a team
- Strong communication and interpersonal skills
- Proven leadership capabilities
- Experience working in fast-paced, high-volume environments
- Ability to work weekends, nights, and holidays
Job Duties
- Developing and leading hourly team members to exceed guests' expectations
- Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and continuous professional development
- Living core values and leading others to do so while collaborating with the management team to achieve high-quality and timely results
- Managing cost of goods sold and labor to maximize profitability
- Handling high-volume business effectively during busy shifts
- Maintaining an energetic, fun, and engaging environment for both guests and staff
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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