Waffle House logo

Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $63,000.00 - $80,000.00
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Work Schedule

Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Paid training
employee discount

Job Description

Waffle House is a renowned restaurant chain that has been a staple in the American dining landscape since 1955. Known for its welcoming atmosphere, round-the-clock service, and consistent quality, Waffle House offers not only delicious meals but also outstanding opportunities for career growth and professional achievement. With over 1,830 company-owned restaurants nationwide and plans to expand by more than 800 additional locations in the next decade, Waffle House provides a stable and expanding platform for people seeking long-term career advancement in the restaurant industry. Unlike many companies that hire externally for leadership roles, Waffle House emphasizes promoting within its own ranks, which fosters a culture of loyalty, personal growth, and upward mobility.

This full-time position offers a career path beginning with a paid three-month training program designed to equip new hires with the skills and knowledge needed to excel as restaurant managers. Waffle House invests heavily in employee development, ensuring that individuals, regardless of prior restaurant experience, receive the training necessary to lead a team effectively and to manage multiple restaurant locations in more senior leadership positions. The company offers a structured progression in management, from restaurant manager to district manager overseeing 2-3 restaurants, progressing to division manager responsible for 6-9 locations. Salaries grow correspondingly with these promotions, ranging from $63,000 to $138,000, along with various bonuses, including a $6,000 annual bonus for holders of a four-year degree and continuous service bonuses.

In addition to competitive salaries, Waffle House offers a unique opportunity for employees to participate in company stock ownership through payroll deductions of up to 10% of their income, available after 90 days or upon being promoted to restaurant manager. Moreover, employees are granted annual stock options based on a percentage of their income, and career stock options are awarded at the time of hire as well as with each career advancement. This reflects the company's commitment to sharing its success with its dedicated team members.

Benefits at Waffle House include comprehensive medical, dental, vision, and life insurance coverage for employees and their families, three 10-day paid vacations per year, paid medical, maternity, and family leave after one year of service, and a highly competitive "6 days on and 2 days off guaranteed" work schedule, which is among the best in the industry. The company culture prioritizes work-life balance and employee well-being, making it an attractive employer for individuals looking to build not just a job but a fulfilling career with ongoing opportunities for advancement.

Joining Waffle House means becoming part of a dynamic and growing company that values high-energy leaders passionate about contributing to a successful team. Candidates must be proficient in English, as communication is key in this fast-paced customer service environment. Whether you are new to the restaurant industry or an experienced professional, Waffle House provides the resources and support to get your career started and grow within the company. For more information and to explore career opportunities, visit www.whcareers.com.

Job Requirements

  • High school diploma or equivalent
  • No prior restaurant experience required
  • Ability to work full-time
  • Proficient in English
  • Willingness to complete a 3-month paid training program
  • Commitment to long-term career growth
  • Ability to work a schedule of 6 days on and 2 days off
  • Eligibility to participate in company stock ownership programs

Job Qualifications

  • High school diploma or equivalent
  • Strong leadership and interpersonal skills
  • Ability to motivate and manage a team
  • Good communication skills in English
  • Willingness to learn and adapt
  • Prior restaurant or retail management experience preferred but not required

Job Duties

  • Lead and manage restaurant operations to ensure high quality service and customer satisfaction
  • Train, coach, and develop restaurant staff
  • Oversee inventory control and cost management
  • Ensure compliance with health and safety regulations
  • Drive sales growth and meet performance targets
  • Manage employee schedules and operations logistics
  • Foster a positive work environment and uphold company policies

Job Criteria

Experience

No experience required


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