Restaurant Operations Manager

Dave & Buster's Inc. is a prominent player in the restaurant and entertainment industry, renowned for creating an exciting and dynamic environment where guests can enjoy exceptional dining experiences paired with thrilling entertainment options. The establishment blends the appeal of a vibrant restaurant with an expansive entertainment venue, including arcade games, sports viewing, and live events, to deliver an unmatched guest experience. Operating under two well-known brands, Dave & Buster's and Main Event Entertainment, this company values innovation, fun, and a commitment to excellent customer service, making it a leader in the hospitality industry. The company's inclusive culture supports career growth and rewards dedication, reinforcing its position as an employer of choice for individuals passionate about hospitality and entertainment.

The Restaurant & Operations Manager role at Dave & Buster's is a critical leadership position that oversees the overall functioning of restaurant operations while enhancing guest satisfaction and driving business results. This full-time role with a salary range between $58,629 and $68,976 offers an exciting opportunity to lead a diverse team in a fast-paced, multifaceted restaurant and entertainment setting. The manager provides clear direction on strategic initiatives and operating standards essential to achieving and surpassing business goals and ensuring an exceptional guest experience. The successful candidate will thrive in a high-energy environment, skilled at managing multiple priorities and inspiring their team to excel.

The responsibilities include leading hourly team members to consistently exceed guest expectations, proactively engaging with staff and guests to ensure positive interactions, and playing an active role in recruitment, hiring, coaching, and training. This position requires hands-on leadership with a focus on embedding core company values and fostering collaboration across the management team to deliver high-quality and timely results. Working in this role means embracing fast-paced and sometimes noisy conditions while maintaining focus and energy. The establishment offers a competitive salary and a comprehensive benefits package, including health, dental, vision, disability insurance, and a 401K matching plan. Additionally, employees enjoy perks such as free food, free gameplay, a quarterly bonus program, and career growth opportunities within two leading brands under one roof. This role is well-suited for individuals who are goal-oriented and thrive in environments where immediate gratification comes from improving guest experiences and inspiring teams to reach their full potential.